Senior Application Analyst
7 days ago
**Our mission is simpleto help the world Love Mondays.**
Reed Secure are working with a major **counter terrorism unit **who are looking for a **Senior Application Analyst**to support a national policing team with the running of its IT infrastructure.
**Job summary**:
This role will report to the National Applications and Data Manager to provide Application Support at a senior level for the National Customer Services Centre (CSC). The individual will support all Applications pertaining to the CSC, including operational,business as usual and project tasks.
As a senior they will be responsible for outlining and implementing an ITIL aligned Application Management strategy with the assistance of the Application Support Manager. They will also mentor Applications Support Analysts and assist in the continuous developmentof the Applications and Data Team.
This role is located in the **Birmingham area & offers an initial contract of 12 months.**
**Essentials Experience**:
- Excellent communication with strong listening, written and verbal communication skills.
- Robust experience with multi-tasking and time management skills, with a practical, methodical and structured approach to work - able to work on own initiative and within a team environment.
- Strong analytical and problem-solving skills to provide root cause analysis of problems and viable solutions, including appropriate mitigations.
- Strong experience in writing and executing complex SQL queries and Familiarity with stored procedures, views, functions, SQL jobs for Microsoft SQL databases.
- Excellent inter-personal skills. The post holder must be adept at assessing and discussing business options with senior management, discussing the implications of those issues and of alternative solutions.
- Attitudes & behaviours: The post holder must have the ability to work independently and also as part of a team. They must exhibit the ability to work under their own autonomy and prioritise their own workload.
- Confidence to step in when systems are unexpectedly unavailable and deal with stakeholders in a calm way. Manage supplier and stakeholder communications and updates on problem solving.
**Qualifications**:
- Educated to degree level or have equivalent experience in a software development or support environment.
**Desirables**:
- Microsoft accreditation desirable.
- Enterprise Administration certification desirable.
- ITIL v3/4 Foundation desirable
This is a temporary role for an initial 6 months, paying **£500 per day Umbrella** (inside IR35).
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