Helpdesk Administrator
1 day ago
**Job Title: Helpdesk Administrator - Temp to Perm**
**Location: Newcastle - NE2**
**Sector: Education**
**Pay Rate: £12.02**
You will be working for one of the largest Facilities Maintenance Companies in the World. They are a well-known global company who specialise in the Commercial, Industrial, Retail, Government, Healthcare and Educational sectors.
They are looking to recruit a Help Desk Administrator to work on a prestigious site in Newcastle
You will be part of the Hard Services Team carrying out planned and reactive maintenance.
To provide exceptional customer service and business support to contribute to the continued growth and success of the Business.
- Manage CAFM system as key user on site including PPM records, reactives and purchase orders for engineers & subcontractors.
- Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned
- Ensure communication is maintained throughout reactive job life between Facilities Team and end user(s)
- Liaise with Supervisors and Management team daily/weekly to ensure quality of service is maintained
- Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations
- Provide comprehensive reports relating to all jobs raised through the CAFM system
- Obtaining supplier quotes and uploading onto the internal system for client approval.
The offer:
- Mon - Fri 9am - 5:30pm
- Temp - 3 month - Possible Perm role available
- £12.02 p/hr
We also offer £250 Amazon vouchers for any successful referral's - So if you know anyone currently on the lookout, Feel free to send them my way
**Job Type**: Temp to perm
Contract length: 3 months
**Salary**: £12.02 per hour
**Benefits**:
- Company events
- Language training provided
- On-site parking
- Sick pay
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Newcastle, Tyne and Wear: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
-
Helpdesk Coordinator/administrator
2 days ago
Newcastle Upon Tyne, United Kingdom The Building Maintenance Company Full time**The Building Maintenance Company** provides property maintenance services to national companies around the UK including well-known restaurant and pub chains, shops, charities and care homes. We're looking to expand our Helpdesk Team and wouldlike to recruit someone who appreciates the importance of great customer service. **Key Responsibilities**: Working...
-
Helpdesk Coordinator/administrator
1 day ago
Newcastle upon Tyne, United Kingdom The Building Maintenance Company Full time**About us** The Building Maintenance Company provides property maintenance services to national companies around the UK including restaurant and pub chains, shops, charities and care homes. We're looking to expand our Helpdesk Team and would like to recruit someone who appreciates the importance of great customer service. Working as part of a team, you...
-
Helpdesk Administrator/scheduler
7 days ago
Newcastle upon Tyne, United Kingdom The Building Maintenance Company Full time**About us** The Building Maintenance Company provides property maintenance services to national companies around the UK. We're looking to expand our Helpdesk Team and would like to recruit someone who appreciates the importance of great customer service. Working as part of a team of 5, you will be raising jobs on our client system, answering telephone...
-
Helpdesk and Planning Analyst
5 days ago
Newcastle Upon Tyne, United Kingdom Atalian Servest Full time**Would you be interested to join a leading facilities management company with a reputation for excellence?** Atalian Servest is currently recruiting for a Helpdesk and Planning Analyst to join our passionate and driven team in Newcastle! **Reference: /WD/31-12/147/12** **Job Title: Helpdesk and Planning Analyst** **Salary: Competitive** **Working...
-
Technical Helpdesk Expert
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Senitor Associates Full time £28,000 - £30,000About the Role:We are looking for a Technical Helpdesk Expert to join our team in Newcastle. This permanent position comes with a salary of £28-30K.The successful candidate will be responsible for providing technical expertise and resolving complex issues across various technologies, including Microsoft services and VoIP systems. They will also be required...
-
Technical Helpdesk Administrator
6 days ago
Newcastle Upon Tyne, United Kingdom OCS Group UK Ltd Full timeWe have an exciting opportunity for a suitably qualified or experienced Technical Helpdesk Administrator to join our engineering team The Primary focus of your role is to ensure that the correct resources are sent to the site, and to ensure that all the notes are correct on the jobs in the system for the managers and clients to view. Working from our...
-
Helpdesk Administrator
7 days ago
Stratford-upon-Avon, United Kingdom Alcumus Group Full timeDescription The Helpdesk Administrator role holds responsibility for supporting the Operations Manager in the delivery of Info Exchange and ePermits solutions and helpdesk support through the relevant delivery processes. What that means day to day Providing excellent helpdesk support through the Delivery Tool and internal systems, ensuring the company...
-
IT Helpdesk Technician
2 months ago
Newcastle upon Tyne, United Kingdom CV-Library Full timeIT Support Technician Are you ready to play a key role in ensuring smooth IT operations and delivering outstanding support? We’re looking for an IT Support Technician who can effectively manage daily service requests and maintain seamless IT systems. If you’re experienced in Microsoft 365, Microsoft Endpoint Manager, and have a knack for...
-
Fm Helpdesk Customer Service Advisor
6 days ago
Newcastle upon Tyne, United Kingdom MSP Direct Sourcing Full time**Job title**: FM Helpdesk Customer Service Advisor **Location**: Q10 Quorum Business Park, Newcastle Upon Tyne, NE12 8BU **Length**: 12 months **Work hour**: 08.00 - 17.00 Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services is currently seeking Customer Service Support on behalf of a well established organisation on a 12 months...
-
Helpdesk Administrator
1 week ago
Newcastle upon Tyne, United Kingdom Multi Trades Recruitment Limited Full timeMulti Trades Recruitment is looking for a Customer Service Advisor to work with a Facilities Management company. **About the job**: - Working between the hours of 06:00 - 20:00 (You will work 8 hours per day) - Predominantly working Mon-Fri however may be required to work weekends on the odd occasion - £10.25 per hour Please note: Shift Pattern in...
-
Helpdesk Administrator
7 days ago
Newcastle upon Tyne, United Kingdom Multi Trades Recruitment Limited Full timeMulti Trades Recruitment is looking for a Customer Service Advisor to work with a Facilities Management company. **About the job**: - Working between the hours of 06:00 - 20:00 (You will work around 8 hours per day) - Predominantly working Mon-Fri however may be required to work weekends on the odd occasion - £10.90 per hour Please note the Shift Pattern...
-
Fm Helpdesk Customer Service Advisor
6 days ago
Newcastle upon Tyne, United Kingdom MSP Direct Sourcing Full time**Job title**: FM Helpdesk Customer Service Advisor **Location**: Q10 Quorum Business Park, Newcastle Upon Tyne, NE12 8BU **Length**: 12 months **Work hour**: Weekends Shift (5 hour shifts on Saturday and Sunday / 10 hour shifts on Saturday and Sunday / a Sunday with some evening hours through the week / a Saturday with some evening hours through the...
-
Helpdeask Administrator
7 days ago
Newcastle upon Tyne, United Kingdom Multi Trades Recruitment Limited Full timeMulti Trades Recruitment is looking for a Helpdesk Administrator to work with a Facilities Management company. **About the job**: - Working between the hours of 06:00 - 20:00 - 7 days a week on a rotational basis - £10.99 per hour - Weekly pay - PERMANENT role **Responsibilities**: - Receive and process complaints, comments, or suggestions ensuring...
-
Customer Helpdesk Coordinator
2 weeks ago
Newcastle-under-Lyme, United Kingdom Morgan King Full timeMK Industrial are working with one the UK's biggest facility service management companies, who are recruiting for a Service Coordinator to work with their client based in the ST5 area. **Job Purpose**: Responsible for the process and logging of calls received from the Client and the accurate translation of contractual and operational demands, ensuring the...
-
Nightshift Helpdesk Administrator
7 days ago
Newcastle upon Tyne, United Kingdom Multi Trades Recruitment Limited Full timeMulti Trades Recruitment is looking for a Nightshift Customer Service Advisor to work with a Facilities Management company. **About the job**: - Working between the hours of 17:00 - 07:00 (You will work around 8 hours per day) - Predominantly working Mon-Fri however may be required to work weekends on the odd occasion - £11.99 per hour Please note the...
-
Systems Administrator
7 days ago
Newcastle upon Tyne, United Kingdom Nigel Wright Group Full time**The Company**: Nigel Wright are delighted to be working with a public sector organisation looking to recruit a Systems Administrator. Innovate and progressive organisation, which employs over 10,000 people and serving a population of 500,000. **The Role**: The digital services team provide all of the technology and technical development to support the...
-
Facilities Administrator
2 weeks ago
Newcastle Upon Tyne, United Kingdom Jones Lang LaSalle Full timeThe Role The post holder will assist in the running of the CAFM system and administrative service to the Management Team, including support in maintaining contractual compliance and mitigation of service failures. Day to Day - To operate the CAFM System, receiving reactive and planned events, relaying information to those responsible for action and keeping...
-
Part Time Helpdesk Administrator
2 days ago
Newcastle upon Tyne, United Kingdom Multi Trades Recruitment Limited Full timeMulti Trades Recruitment is looking for a Customer Service Advisor to work with a Facilities Management company. **About the job**: - WEEKEND WORK ONLY - 10 hour shift (Total 20 hours) - £10.25 per hour **Responsibilities**: - Receive and process complaints, comments, or suggestions ensuring these are resolved, where possible, at the first point of...
-
Nightshift Helpdesk Administrator
5 days ago
Newcastle upon Tyne, United Kingdom Multi Trades Recruitment Limited Full timeMulti Trades Recruitment is looking for a Nightshift Customer Service Advisor to work with a Facilities Management company. **About the job**: - Working between the hours of 17:00 - 07:00 (You will work around 8 hours per day) - Predominantly working Mon-Fri however may be required to work weekends on the odd occasion - £11.99 per hour - Please note the...
-
Customer Service Administrator
6 days ago
Newcastle upon Tyne, United Kingdom MTEC International Group Ltd Full time**Customer Service Administrator** Due to winning yet another new National Account at our client is looking for self-motivated, enthusiastic and dynamic Customer Service Administrators to take a leading role with customer liaisons and administration of this account. You will be dedicated to providing administration and transactional support across billing,...