Graduate UX Content Designer

3 weeks ago

London, United Kingdom Experian Full time

Company Description
**Who are Experian?**

We are the world’s leading global information services company. During life’s big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organisations to prevent identity fraud and crime.

We have 20,000 people operating across 44 countries and every day we’re investing in new technologies, talented people, and innovation to help all our clients maximise every opportunity. We are listed on the London Stock Exchange (EXPN) and are a constituent of the FTSE 100 Index.

**Our approach to flexible working**

We care about work that works, whether that’s about where you work or adjusting your hours to fit better with your life. Our flexible working practices, including our hybrid working model where you can split your working time between the office and your home, support our belief that this balance brings long-lasting benefits for our business as well as ensuring that our people can balance successful careers with their commitments and interests outside of work. So that you can love where you work, please discuss what works for you with your recruiter during the hiring process.

**Accepting you, for you.**

We want you to feel accepted for who you are and to feel safe, valued and to help us build a culture of true belonging. Experian is proud to be an equal opportunity employer and we take affirmative action to create a more inclusive and equitable world of work. We are committed to equal employment opportunities regardless of age, disability, gender identity, marital status, race, ethnicity, faith or belief, sexual orientation, socioeconomic background, Veteran status or whether you’re pregnant or on family leave.

**Job Description**:
As a Graduate UX Content Designer, you’ll be creating for the user In this role as part of the UX Content Team, you’ll play an important part in enabling users to understand and successfully use our products.

This is an entry level role and is an ideal opportunity if you have strong written skills and an interest in technical authoring.

You’ll work in one of Experian’s business areas which offers B2B data management and validation products. Working closely with our designers, developers and product managers, you’ll understand our products and gather user requirements, before using your creativity and language skills to translate these requirements into accurate and engaging user guides.

The core of this role is creating user and prospect documentation, so being inquisitive and putting yourself in the shoes of our users is important. However, the wider scope for this role is broad and you could gain exposure to working on UI (user interface) copy or even RFI (Request For Information) and other technical content for prospective clients

Day to day usually involves gathering requirements from developers or other SMEs (Subject Matter Experts), planning your work and understanding the product you’re documenting, then structuring the content and having peer-reviews before it gets published to our global user documentation site.

Throughout this programme, communication skills are key We’re looking for graduates with exceptionally strong written and verbal communication skills, as you’ll be working with a variety of people and creating content for different audiences. As part of this, you may also have to translate technical processes to non-technical stakeholders.

If you choose to join us, you’ll receive industry training, wide-reaching career opportunities and a wealth of support through our Early Careers Network, buddy, line manager & mentor scheme. You’ll also join onto our 2-year structured Graduate programme, which is packed with workshops, short-courses & online material designed to help kick-start your career.

Our concept is simple. We believe in expanding horizons - it’s what makes Experian a global leader and a Top UK Tech Employer.

**Qualifications**:
We look for driven, reliable graduates eager to take on real responsibility and who have recently achieved or are on track to achieve a minimum 2:2 degree classification.

You can be a graduate from any degree background, but with an interest in technology as you’ll be writing about technical concepts. You’ll also need strong project management skills to organise (under guidance) the various aspects of technical authoring.

Any knowledge of technologies such as Markdown, HTML or Azure DevOps is valuable but not essential to the role.

Additional Information

**Start Date**: September 2023

**For this role we aim to hold online Assessment Centres W/C 13th February 2023 (*Subject to change)**

**Why choose us?**

Our colleagues’ health

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