Customer Care Co-ordinator

4 weeks ago


Lichfield, United Kingdom S Guest Consultancy Services Ltd Full time

Customer Care Coordinator - Lichfield - £25k
- £30k

We are recruiting for a Customer Care Coordinator to join our clients Customer Services department on a full-time and permanent basis.

Our client is a regional bespoke Housebuilder and you must have the relevant experience of scheduling repairs to be successful.

On a daily basis you will be:

- Liaising with sub-contractors
- Undertake the Home Quality Inspection of properties
- Actively be involved with Site/Sales teams to ensure an awareness of the properties that are due to complete
- Input the relevant data onto the IT system to notify successful completion of the Home Quality Inspection
- Prepare and distribute an advisory report to the Site Manager, Construction Team and relevant Directors/Managers to confirm the issues identified
- Monitoring work and timescales of technicians
- Supporting in the procurement of materials and labour
- Scheduling the diaries of Maintenance Operatives
- Maintaining and efficient electronic filing system

**Salary**: £25,000.00-£30,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- LICHFIELD: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 3 years (preferred)

Work Location: One location


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