Administrator
6 months ago
Receptionist / Administrator
Days 4 days to be agreed between Monday - Friday
Hours 4 hours per day 0 830 - 1230 or 0900-1300
This is an opportunity to join an enthusiastic and skilled workforce with a great team spirit. Berkshire Community D ental Service has 7 clinics ranging from Newbury to Langley and over 40 members of staff. The service treats patients with additional needs including children, people with learning and physical disabilities and the elderly.
You will act as first point of contact with the department by receiving patients and visitors to the dental clinic
You will provide administrative support to the clinic including answering the phone, responding to messages, scheduling of appointments, typing correspondence, compiling and distribution of standard letters.
You will deal with all enquires by telephone in a calm, sympathetic/empathic way, assist patients in an understanding manner especially where there are barriers to understanding e.g. language, poor hearing or if the caller is distressed or aggressive.
You will be proficient in the use of Microsoft Office software and will be expected to use the electronic patient dental software.
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire.
We value diversity and are proud to be a Stonewall Top 100 Employer. We work hard to create an inclusive environment where you’ll be supported by friendly and professional colleagues to flourish.
**Our values at Berkshire Healthcare**:
Caring for and about you is our top priority
Committed to providing good quality, safe services
Working Together with you to develop innovative solutions
We welcome people who share these values to come and work for us.
**Benefits of working for us include**:
Flexible working options to support work-life balance.
27 days’ annual leave rising with service + opportunity to buy and sell
Generous NHS pension scheme
Excellent learning and career development opportunities
‘Cycle to Work’ and car leasing scheme
Access to a range of wellbeing tools and services
Discounts at hundreds of popular retailers and restaurants
Staff networks for race, diversity, disabilities and armed forces community to support equality
Generous maternity, paternity, adoption and special leave.
Free parking across Trust sites
**The “must haves” for you to be considered for this role**:
Good communication skills
Calm and sympathetic manner with patients, families and carers.
A team player
If you’re someone who shares our passion for excellence and care, join us and let’s be outstanding together.
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