People Operations Administrator

2 weeks ago


Birmingham, United Kingdom BCA Full time

**Job Title: People Operations Administrator (12 Month Fixed Term Contract)**

**Location: Solihull, Birmingham**

**Salary: £23,000**

**Contract type: 12 Month FTC**

**Working Hours: 40 p/w ,Monday - Friday**

****

**Who we are**

We’re the biggest name in Europe’s vehicle remarketing industry, selling 1.3m vehicles per annum, across 60 locations and with a turnover of £2billion. We believe our people are the best in the business, they are friendly, expert and professional.

BCA is so much more than selling cars, from the dock to defleet and beyond, BCA touches over 3.5m vehicles a year, working with OEMs, fleet operators and dealers to provide the backbone of the UK's automotive supply chain. From technical and logistics services for new vehicles, refurbishment, storage and logistics for the growing used sector and the core remarketing and auction operation, BCA offers the economies of scale and diversity of services to meet the needs of an impressive portfolio of customers.

**Why work for BCA**

We are always interested in talented people to join our team. Because our employees are so important, we treat them properly. We try to make working for BCA rewarding in every sense, including a positive work environment, training and development opportunities as well as exciting career options.

As a company we are very charity focused with regular events taking place throughout the year to support various charitable organisations.

**Main Purpose of Job**:
To provide a first class People operation to respond to customer queries and requests in a professional and timely manner. Strive to continually improve ways of working to drive effectiveness and improving business people process capability

**Key Accountabilities**:

- Triage and respond to queries that come in from managers, employees and external customers.
- The accurate and timely completion of people transactions for the whole employee lifecycle (hire to retire), in the HRIS where appropriate.
- Managing the retention of employee documents and records according to GDPR regulations.
- Maintaining employee files and data.
- Quality assuring input, through checking and raising issues in processes as they arise.
- Educating stakeholders to ensure governance and compliance are met.
- Driving a continuous improvement culture.
- Preparing accurate, quality assured on-boarding materials, new starter contracts, benefits enrolment information and terms & conditions contract changes.
- Committed to providing a compliant, informative and trusted service that is accessible to all.
- As a member of the People Team, role model the BCA Values and Behaviours
- Identify and support the implementation of any people operations opportunities to improve business performance, based on ROI and quality.
- To ensure all people support activities and processes are legally compliant at all times to mitigate any business risks, particularly GDPR.
- To drive and maintain high quality people data to enable capability,

**Knowledge, Skills & Experience**:
**Essential**
- Attention to detail and accuracy
- Intermediate Microsoft Office skills, particularly in Word and Excel
- Good communication and stakeholder management skills
- High service focus and results driven
- Highly resilient, particularly when working with change
- Commercial, numerical, analytical and problem solving skills
- “Digitally savvy”
- Team working ethic

**Desirable**
- HR Admin experience
- CIPD qualified (Level 3/5) or equivalent qualifications
- Our policy is to employ the best-qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability._



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