Senior Specialist Ctts
3 days ago
Senior Specialist CTTS
At NSF International, our mission is to protect and improve human health. We’re a global leader in standards development, testing, auditing, certification and training. We provide these services for a diverse set of industries including food, water, health sciences, sustainability and management systems. We’re passionate about the work we do, because together, we have a broad impact on our world.
Our nearly 3,000 employees provide services in over 170 countries through our many global offices, at our client sites, from home offices and in state-of-the-art laboratories. We’re growing fast, and that’s where you come in. Come join our team.
More information about NSF International can be found at nsf.org.
Description
**Position Summary**:
To support in building positive relationships with clients across all divisions within NSF to cross sell training services for the Food and ISR divisions. Commercial awareness. To design, deliver and develop effective training solutions for internal and external clients to maximise opportunities for business growth and development.
Key Job Responsibilities including but not limited to:
- Design in-person and in-house training programmes and courseware for external and internal clients, ensuring all courseware is consistent with NSF’s center of excellence, brand, methodology and client requirements
- Technical support for the UK training business
- UK Food specialist and ISR division support
- Actively undertake consultative sales activities and support marketing to maximise opportunities for business growth in line with key performance indicators.
- Ensure all opportunities are taken to identify the needs of the client and promote additional or higher value services, while actively building strong and positive relationships. Collaborate with the business management to provide opportunities, provide sales leads to appropriate colleagues to progress and support with business development activities.
- Participate in projects and additional ad hoc tasks as directed in a prompt and efficient manner such as product development, training material development or projects.
- To raise the relevant job cards and invoices required within the department
- Ensure that clients and all internal stakeholders are kept informed of changes and issues relating to the delivery of the role, escalating as appropriate.
- Have sufficient awareness of NFS’s service range to enable proactive discussions with clients about our products and services.
- Multi discipline tutor, must have knowledge of Food Safety including FSSC 22000, BRC, Quality, H&S and Environmental to support our UK Food training division and ISR.
- Ability to deliver training courses virtually, face to face and blended
- Ability to use Zoom and Teams competently - break out rooms, polls etc
Qualifications
Your profile:
- Be customer focused
- Experience in working within the food industry
- Experience in multi standards
- Experience in developing training material
- Understanding/appreciation of relevant legal and regulatory framework
- Experience in developing and managing complex projects
- Be able to work as part of a team
- Ability to multitask effectively
- Flexibility and adaptability
- Attention to detail
- Ability to communicate effectively
- Ability to work on own initiative
- Ability to meet deadlines
- Excellent communication skills (written and verbal)
- Proficient with Microsoft Office software, i.e. Word, Excel, PowerPoint, Outlook, etc.
- Work will be performed from home (homebased)
- Ability to travel for work
- Ability to stay away from home periodically
- Required to sit for long periods of time
Work Classification: Cloud
Job: Training and Education
Primary Location: GB-GB-Long Hanborough
Schedule: Full-time
Requisition Title:Senior Specialist CTTS
Job Number:FDS2460
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