Senior Operations Specialist
7 days ago
Senior Operations Specialist (Produce, Horti) - FDS2104
At NSF International, our mission is to protect and improve human health. We’re a global leader in standards development, testing, auditing, certification and training. We provide these services for a diverse set of industries including food, water, health sciences, sustainability and management systems. We’re passionate about the work we do, because together, we have a broad impact on our world.
Our nearly 3,000 employees provide services in over 170 countries through our many global offices, at our client sites, from home offices and in state-of-the-art laboratories. We’re growing fast, and that’s where you come in. Come join our team.
Description
**Description**
Our Agriculture department audit and certify around 35,000 farms each year against a number of scheme owner standards. We pride ourselves on our customer service and our integrity. We’re growing fast, and that’s where you come in.
To further ensure and grow our Supply Chain/Agriculture business, we are currently looking for an **Agriculture Operations Specialist (Produce, Horti)** to join our team. In this role, you manage the post audit process including the receipt of the audit report/all paperwork, the technical review of audit reports, closure of non
- conformances and certification. You ensure certification decisions are robust and protects the reputation of the scheme owner and NSF. You manage to ensure that all the required timescales are met and great customer service is delivered by supporting administration teams.
**PRINCIPAL ACCOUNTABILITIES/RESPONSIBILITES**
As an **Agriculture Operations Specialist (Dairy, Beef, Lamb)**, you will report to the Technical Scheme Lead, Agriculture who is UK based and your responsibilities will include but are not limited to:
- Monitor the technical review of all incoming audit reports, highlighting areas of concern to the Scheme Manager
- Produce management reports on the quality of audit reports submitted by auditors, highlighting areas of concern for follow up by Agriculture Managers
- Manage the closure of non-conformances, liaising with administrators as required
- Manage any suspension or withdrawals required within the scheme rules
- Produce management reports that set out the number of certifications completed with details of any suspensions and withdrawal as and when required
- Coach & support the administration team to deliver the standards set for best in class customer service, mentor and oversee the delivery by operational administration teams
- Produce any management reports required by clients on a regular basis or any extra reports that are requested.
- Undertake any departmental projects allocated
**Qualifications**:
**YOUR PROFILE**:
- Education in Agriculture or a related field and/or previous experience in agriculture.
- Excellent understanding of the operation of third party Certification Schemes within the Agricultural sectors
- Previous supervisory experience
- A technical knowledge in all the scheme areas assigned to certify is a plus
- Ability to make difficult decisions, approaching them in a fair and logical way
- Problem solving skills, establishing root causes and what actions are required to prevent recurring issues
- Excellent written and verbal communication skills
- Ability to motivate and bring team together to work towards common goals, team player
- Ability to organise and prioritise the workloads of self and team
- Motivated, willingness to learn and positive attitude
- Respect for individual and Company confidentiality rights
- Proficient with key Microsoft Office software, i.e. Word, Excel, PowerPoint, Outlook, etc. with a desire to learn new business related software
**WHAT NSF OFFERS YOU**
You will be joining a great team of hard working individuals who will quickly help you to become one of them. You will be given the opportunity to lead on certain projects and thus the chance to prove your ability to progress up the career ladder in this global company.
We protect the quality of food produced in this country and thus Brexit has made our work all the more important. With a dedicated technical manager in your area, and their capacity to impart knowledge, your knowledge of food production in the UK will be greatly enhanced.
LI-DNP
Remote: Yes
Job: General Administration
Primary Location: GB-GB-Long Hanborough
Schedule: Full-time
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