Complaints Handler

3 weeks ago

Leicester, United Kingdom Recra Consulting Full time

**_Recra are currently recruiting_** for a Complaints Handler for their well-known client within the LE4, this business is a market-leading and fast-growing business. Its an ideal time to join a business that could offer future progression and development.

**Job Details**:

- The job is all about connecting with the customer and doing everything you can to make the experience of buying from our client a good one.
- You need to be passionate about listening to customers, communicating with customers effectively, and taking ownership of their queries through to a successful conclusion.

**Your Main Responsibilities will be**:

- Manage any queries, feedback, or escalations with manufacturers or third-party delivery companies.
- Create open dialogue through strong relationships within the key departments within the company, to continually deliver and improve the front-line customer experience.
- Ensure each customer has a positive experience and will become a repeat customer.
- Deal with day-to-day administrative tasks within the department.
- To optimize the performance of the Customer Services Team by continually improving our customer's experiences.
- Proactively and demonstrably contribute to Customer Service initiatives as advised by your Management Team.

**About You**:

- We are looking for someone with a genuine desire to go beyond to provide exceptional customer service and someone with experience in communicating with customers effectively via various channels.
- You must have excellent communication and interpersonal skills to be able to deal diplomatically with a range of people inside and outside of the business.
- Exceptional attention to detail, proven general IT skills, and someone who can work individually, or as part of a close-knit team is a must.
- Ideally 3+ years experience in Customer Service and complaints handling.

**Hours of work**:

- Monday to Friday 9am - 5:30pm for 3 weeks and one week will cover the weekend but you will be given two mid weekdays as rest off during that week.

**If you'd like more information, then please get in touch with us at Recra on 0116 4646336.

  • Complaints Handler

    4 weeks ago

    Leicester, United Kingdom SF Recruitment Full time

    Job Title: Complaints Handler Contract: Full Time, Permanent Location: Leicester, LE19 **Salary**: £21,000 - £23,000 Start Date: ASAP Hybrid Working - 3 days in the office 2 days working from home. The Commercial Division are currently working with a well-established UK based organization to recruit for a Complaints Handler to join their team on a...

  • Complaints Handler

    2 weeks ago

    Leicester, United Kingdom Adecco Full time

    **Complaints Handler** **Permanent, 35 hrs p/wk (Mon-Fri 9am-5pm), LE19 area** **Luxury fashion company,** **£22,000-£24,000 p/a +benefits+free car park** **Duties**: - **First point of contact for enquiries and complaints**: - **Resolving complaints in a professional manner**: - **Ensuring high level of customer experience is maintained** **Please...

  • Complaints Handler

    4 weeks ago

    Leicester, United Kingdom Macildowie Recruitment and Retention Full time

    **THE OPPORTUNITY**: Macildowie are currently recruiting for a **Complaints Handler** working for a growing organisation based in **Leicester.** Reporting to the Operations Manager, you will be the primary escalation point for department complaints, ensuring workload is managed in a compliant and efficient manor with a key focus on ensuring our partners...

  • Complaints Handler

    2 weeks ago

    Leicester, United Kingdom Adecco Full time

    **Complaints Handler** **Permanent, 35 hrs p/wk (Mon-Fri 9am-5pm),** **Leicester, luxury Fashion company, £22k+benefits+free car park,** **Immediate start!** Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. To...

  • Complaint Handler

    7 days ago

    Leicester, United Kingdom Adecco Full time

    **X2 Complaints Handler** **Permanent, 35 hrs p/wk (Mon-Fri 9am-5pm), LE19 area** **Luxury fashion company,** **£22,000-£26,000 p/a +benefits+free car park,** **Immediate start!** **CLICK & APPLY!** Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK &...

  • Complaints Handler

    3 weeks ago

    Leicester, United Kingdom Recra Consulting Full time

    **Complaints Handler** **_Recra are currently recruiting_** for a Complaints Handler for their well known client within the LE4, this business is a market leading and fast growing business. It's an ideal time to be joining a business which could offer future progression and development. The job is all about connecting with the customer, and doing...

  • Complaints Handler

    5 days ago

    Leicester, Leicester, United Kingdom Recra Consulting Full time

    Complaints Handler_Recra are currently recruiting_ for a Complaints Handler for their well known client within the LE4, this business is a market leading and fast growing business.It's an ideal time to be joining a business which could offer future progression and development.The job is all about connecting with the customer, and doing everything you can to...

  • Complaints Handler

    2 months ago

    Leicester, United Kingdom Recra Consulting Full time

    **_Recra are currently recruiting_** for a complaints handler for their well-known client within the LE4, this business is a market-leading and fast-growing business. It's an ideal time to be joining a business that could offer future progression and development. The job is all about connecting with the customer and doing everything you can to make the...

  • Complaints Handler

    2 months ago

    Leicester, United Kingdom Recra Consulting Full time

    **_Recra are currently recruiting_** for a complaints handler for their well-known client within the LE4, this business is a market-leading and fast-growing business. It's an ideal time to be joining a business that could offer future progression and development. The job is all about connecting with the customer and doing everything you can to make the...

  • Complaints Handler

    2 months ago

    Leicester, United Kingdom Recra Consulting Full time

    **Complaints Handler** **_Recra are currently recruiting_** for a Complaints Handler for their well known client within the LE4, this business is a market leading and fast growing business. It's an ideal time to be joining a business which could offer future progression and development. The job is all about connecting with the customer, and doing...

  • Complaints Handler

    3 weeks ago

    Leicester, United Kingdom Recra Consulting Full time

    **Complaints Handler** **_Recra are currently recruiting_** for a Complaints Handler for their well known client within the LE4, this business is a market leading and fast growing business. It's an ideal time to be joining a business which could offer future progression and development. The job is all about connecting with the customer, and doing...

  • Complaints Handler

    2 months ago

    Leicester, United Kingdom Recra Consulting Full time

    **_Recra are currently recruiting_** for a Complaints Handler for their well-known client within the LE4, this business is a market-leading and fast-growing business. Its an ideal time to join a business that could offer future progression and development. **Job Details**: - The job is all about connecting with the customer and doing everything you can to...

  • Complaints Handler

    6 days ago

    Leicester, United Kingdom Recra Consulting Full time

    **Recra **is currently recruiting for a **Complaints Handler** for their well-known client within the **LE4**, this business is a market-leading and fast-growing business. It's an ideal time to join a business that could offer future progression and development. **Job Details**: - The job is all about connecting with the customer and doing everything you...

  • Complaints Handler

    1 week ago

    Leicester, United Kingdom Recra Consulting Full time

    **Complaints Handler - Leicester, England - Full-time - £24k** **_Recra is working in partnership_** with a leading appliance company who are recruiting a **Complaints Handler** for their expanding business. It's an ideal time to be joining a business that could offer future progression and development. The job is all about connecting with the customer...

  • Complaints Handler

    2 months ago

    Leicester, United Kingdom Recra Consulting Full time

    **_Recra are currently recruiting_** for a complaints handler for their well known client within the LE4, this business is a market leading and fast growing business. It's an ideal time to be joining a business which could offer future progression and development. The job is all about connecting with the customer, and doing everything you can to make the...

  • Complaints Handler

    3 weeks ago

    Leicester, United Kingdom Recra Consulting Full time

    **_Recra are currently recruiting_** for a Complaints Handler for their well known client within the LE4, this business is a market leading and fast growing business. It's an ideal time to be joining a business which could offer future progression and development. The job is all about connecting with the customer, and doing everything you can to make the...

  • Complaints Handler

    2 months ago

    Leicester, United Kingdom Recra Consulting Full time

    **_Recra are currently recruiting_** for a complaints handler for their well-known client within the LE4, this business is a market-leading and fast-growing business. It's an ideal time to be joining a business that could offer future progression and development. The job is all about connecting with the customer and doing everything you can to make the...

  • Complaints Handler

    5 days ago

    Leicester, Leicester, United Kingdom Recra Consulting Full time

    _Recra are currently recruiting_ for a Complaints Handler for their well known client within the LE4, this business is a market leading and fast growing business.It's an ideal time to be joining a business which could offer future progression and development.The job is all about connecting with the customer, and doing everything you can to make the...

  • Telephone Complaint Handler

    4 weeks ago

    Leicester, United Kingdom Next PLC Full time

    Do you want to climb the ladder of success with a truly exciting team? we have multiple positions available. **Location**:Enderby **Salary**: £10.67 per hour, plus an additional £1 at the weekend. **Hours**: Shift 1: Monday-Tuesday 09:00-17:00, Thursday 09:00-16:45, Friday-Saturday 09:00-17:00, (36 hours per week), 3month fixed term contract Shift 2:...

  • Complaints Handler

    2 months ago

    Leicester, United Kingdom Recra Consulting Full time

    **_Recra_** ***is currently recruiting for a Complaints Handler for their well-known client within the LE4, this business is a market-leading and fast-growing business. It's an ideal time to join a business that could offer future progression and development. **Job Details**: - The job is all about connecting with the customer and doing everything you can...