Trainee Debt Advisor

4 weeks ago


Leigh, United Kingdom Citizens Advice Full time

**Position**: Trainee Debt Advisor

**Location**: Leigh

**Closing date**: 27 May 2024

**Role details**:
Job title:
Trainee Debt Advisor

**Location**:
Leigh

**Salary**:
£22,689 - £23,883 per annum (depending on experience)

Salary pro rata:
No

Hours per week:
36.25 (between Mon-Fri 8am and 7pm, additional Saturdays or evening work would be arranged on a rotational basis)

Type of contract:
Fixed term

End date of contract:
31/03/2025 with potential to become permanent

27/05/2024

Interview date:
05/06/2024

As a debt adviser:

- You will use sensitive listening and questioning skills in order to engage with clients who are vulnerable and distressed.
- You will help them understand their options to resolve their situation and support them when required to draft budgets and make realistic offers to creditors.
- You will need to be able to take the initiative to meet targets, have excellent oral and written skills and good numerical skills to calculate benefits and accurately compile financial statements.

What we offer:

- Flexible working Employers pension contribution 34 days paid holidays (full time equivalent), which includes public holidays
- Option to purchase additional holidays
- Full training and further development opportunities Hybrid working after probationary period
- Regular social events
- A supportive team environment
- A comprehensive induction programme
- Access to our Employee Assistance Programme Access to a reduced cost private Health Care plan
- Death in Service benefit (if enrolled in pension)

To be considered for the role, we need to receive an up to date CV detailing experience and the applicant details form available with the job pack

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.


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