Debt Adviser

**Contract Term**:
Fixed to 31 March 2025, with potential to become permanent, dependent on funding

**Hours**:
36.25 per week (between Mon-Fri 8am and 7pm, additional Saturdays or evening work would be arranged on a rotational basis)

**Salary**:
Starting at £22,689, rising up to £23,883 per annum (depending on experience)

**Location**:
Leigh and other Company locations

**Interviews will be held**:
**Wednesday 5th June 2024**

As a debt adviser you will use sensitive listening and questioning skills in order to engage with clients who are vulnerable and distressed. You will help them understand their options to resolve their situation and support them when required to draft budgets and make realistic offers to creditors. You will need to be able to take the initiative to meet targets, have excellent oral and written skills and good numerical skills to calculate benefits and accurately compile financial statements.

You will deliver advice across a range of channels, although mainly digital and may have the opportunity to work from home part of the week following a probationary period.

**Full training will be provided as required**

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.

**What we offer**
- Flexible working
- Employers pension contribution
- 34 days paid holidays (full time equivalent), which includes public holidays
- Option to purchase additional holidays
- Full training and further development opportunities
- Hybrid working after probationary period
- Regular social events
- A supportive team environment
- A comprehensive induction programme
- Access to our Employee Assistance Programme
- Access to a reduced cost private Health Care plan
- Death in Service benefit (if enrolled in pension)

**To be considered for the role, we need to receive an up to date CV detailing experience and the applicant details form available with the job pack**

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

Pay: £22,689.00-£23,883.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Company pension
- Flexitime
- Health & wellbeing programme
- Transport links
- Work from home

Schedule:

- 8 hour shift
- Day shift

Ability to commute/relocate:

- Leigh: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Application deadline: 27/05/2024