Tenancy Sustainment Coordinator

2 months ago

Folkestone, United Kingdom Recruitment Solutions (Folkestone) Limited Full time

Tenancy Sustainment Coordinator - Homelessness Support Services

£21500 - 3 year fixed contract.

We are looking for a committed individual with a passion for working with people in need.

You must be able to demonstrate excellent communication and interpersonal skills, and have the ability to build relationships with a wide range of stakeholders.

Key Responsibilities:

- Liaise with statutory and voluntary organisations to provide an integrated approach to homeless prevention and tenancy sustainment
- Provide advice and guidance to clients on tenancy sustainment, money and budgeting, as well as other relevant topics
- Support clients to access housing opportunities, such as private renting, shared ownership and social housing
- Provide advocacy and resettlement support for clients, in order to ensure successful tenancies and prevent homelessness
- Coordinate the Winter Shelter service, including recruitment, training and support of volunteers and befrienders
- Develop and implement strategies to reduce and prevent homelessness
- Represent our client at external meetings and events
- Liaise with local stakeholders to ensure effective partnerships
- Experience of working with vulnerable and excluded people, in a housing or related sector
- An understanding of the issues facing those at risk of homelessness
- Experience of working with volunteers
- Good problem solving skills
- A commitment to working within a person centred framework
- A flexible approach to working hours
- Experience of working with vulnerable people and a commitment to providing person-centered services
- Ability to work independently, as well as part of a team
- Excellent communication, interpersonal and organisational skills
- Ability to remain calm and professional under pressure
- An understanding of the issues facing rough sleepers and vulnerably housed people
- Willingness to work outside normal office hours

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