Prospecting & Customer Outreach Executive

**The Role**:
**Prospecting & Customer Outreach Executive**

**Salary up to £23,000 Depending on Experience**
**Job Type
- Full time Permanent with Flexible Hours Considered**
**Hours
- Monday to Friday 9-5**

**Location
- Strathaven/Lanark with Hybrid Home Working Available**

**Introduction to NFU Mutual**

NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years. We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively. As a mutual, supporting our customers and paying their claims comes first. We are a top ten UK insurance company and the UK’s largest rural insurer, with an agency network of over 250 local offices.

**About the Agency**

As a local agency of NFU Mutual we deliver a first-class service, and sell their product range across our region, to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual are famous for.

NFU Mutual’s agency in Strathaven/Lanark Office is currently recruiting for a Prospecting & Customer Outreach Executive to carry out the following duties;
- Prospecting activities; pro-actively prospect private and commercial clients in line with our acceptance criteria in order to develop a sales pipeline of quality prospects sufficient to achieve new business targets.
- Delivery of new business; efficiently manage our pipeline of prospects to ensure high uptake of quotations, co-ordinate visits for our sales team, support with quotation paperwork and process and help increase our acquisition success rate through effective follow ups with customers.
- Introduce the full range of NFU Mutual products; including Financial Services, Risks Management and our full range of General Insurance products in advance of the sales team meeting with the customer.
- Help to develop, manage and co-ordinate our marketing strategies and online presence to increase our reach and relevance to potential customers.
- Develop knowledge and expertise; utilise the extensive training, support and resources available both within the Agency and wider NFU Mutual in order to develop an in-depth understanding of our NFU Mutual philosophy and our associated insurance products and how these relate to the needs of customers.

As a confident individual you’ll consistently translate potential into revenue and will relish the challenge to drive growth of a truly customer-focused local business. In return you can expect full training in a friendly supportive environment.

**Benefits**:
Free Onsite Parking
Access to Bonus scheme
25 Days Paid Holiday

**Please note that you'll be employed by an Agent of NFU Mutual and not by NFU Mutual directly.