Barber / Hairdresser

Delivering the exceptional, every day
- **Our purpose**: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day.
- **Our promise to our people**: a place to work where you can thrive and be your best every day.
- **Our promise to our customers**: a trusted partner creating exceptional environments for your customers and people, adding value every day.
- **Our culture - our core values and how we behave**:

- **We are one Mitie**:we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.
- **We are built on integrity and trust**:integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie.
- **We go the extra mile**:whether it's keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA.
- **Our diversity makes us stronger**:we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.
- **Our customers' business, is our business**:we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.

**Job objectives and responsibilities**
- **To provide a hair-cutting service to residents **which reflects the cultural needs of the population and is** in accordance with contractual, safety and security standards**

**Main duties**

1. Provide hair-cutting, services ensuring that skills are current and updated in line with industry standards, advances and trends

2. Promote the services offered and manage a booking system for all residents to enable fair access to the services.

3. Manage the environment ensuring maintenance and security of tools and equipment at all times to relevant standards.

4. Maintain the workspace ensuring it is clean and tidy at all times.

5. Create and maintain a safe, secure, positive and friendly environment where residents feel welcomed and respected.

6. Ensure the completion of all documentation and administration in line with company policies and any external agency requirements so that accurate, compliant data is maintained and provided.

7. Use all resources effectively to ensure quality of service and value for money.

8. Advise on equipment and purchases necessary to meet contractual requirements.

9. Supervise and coach resident barbers to help develop their skills and ensure safety and security.

**Person Specification**

**Essential**:

- This role requires the ability to deliver a range of hairdressing styles to women of all ages and ethnicities

**Desirable**:

- NVQ Level 2 in Hairdressing providers the basic and essential skills to practise as a hairdresser. It's generally considered the minimum qualification for a salon role.

**Health and Safety responsibilities**
- Follow Group and company policies and procedures at all times
- Adhere to agreed outreach methods and risk assessment to ensure own personal safety dealing with service users
- Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment
- Use all work equipment and personal PPE properly and in accordance with training received.

**Information Security**
- Ensure compliance with Mitie's information security procedures in all activities
- Proactively identify and report security risks to your manager
- Report actual and suspected security incidents.

**Note**

This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business.

At Mitie we know that ‘our diversity makes us stronger'. We're committed to creating a diverse and inclusive environment where our people can thrive and be their best every day. We are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal. We recognise the unique contributions that you can bring and our people and customers thrive when we get this right.

**Name**:
**Date**: