Health Care Assistant

2 months ago


Brighton, United Kingdom Wellsbourne Healthcare CIC Full time

**Job summary**

To support the practice nursing and administrative teams in the delivery of clinical and administrative services, working as part of the practice multi-disciplinary team, delivering care within their scope of practice to the entitled patient population.

The Healthcare Assistant will deliver and assist clinical staff in the provision of treatment, preventative care, health promotion and patient education whilst also supporting the administrative team on an as-required basis.

**Mission statement**

Wellsbourne Healthcare CIC is a social enterprise, rooted in our local community, and led by Healthcare Professionals with many years of experience caring for patients in East Brighton.

We encourage innovation, helped by strong links with the local university. As a practice we are particularly proud of our research and pilot projects including an opiate reduction program, chronic pain management course, volunteer-led garden development, and therapy project.

We focus on innovation, excellence, and inclusivity and are looking for an organised, calm and personable individual to join our exceptional nursing team.

**Primary responsibilities**

The following are the core responsibilities of the Healthcare Assistant. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

- Undertake NHS Health Checks
- Support the practice nurse with health promotion programmes
- Carry out baseline observations such as pulse oximitery, blood pressure, temperature and pulse rate, recording findings accurately
- Facilitate routine and 24-hour BP monitoring, advising patients accordingly
- Undertake wound care, dressings and other clinical tasks as required
- Support the practice nurse with the management of chronic disease clinics
- Carry out BMI checks as directed
- Act as a chaperone as required
- When trained, undertake venepuncture
- When trained, administer flu, B12, and pneumococcal vaccinations
- When trained, carry out ear irrigation under the supervision of the practice nurse
- Carry out ECGs as requested
- Deliver smoking cessation where appropriate (training will be provided initially and updated regularly)
- Ensure specimens are recorded and ready for onward transportation
- Provide support during coil and implant fittings as required
- Support the delivery of the organisation’s long-term health condition reviews
- Ensure all clinical rooms are adequately stocked and prepared for each session
- Ensure fridges are cleaned routinely in accordance with extant guidance
- Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the organisation’s IPC policy
- Deliver opportunistic health promotion where appropriate

**Secondary responsibilities**

In addition to the primary responsibilities, the Healthcare Assistant may be requested to:

- Participate in practice audit as directed by the audit lead
- Participate in local initiatives to enhance service delivery and patient care
- Support and participate in shared learning within the organisation
- Complete opening and closing procedures in accordance with the duty rota

**Person specification - Healthcare Assistant**

**Qualifications**

**Essential**

**Desirable**

Healthcare qualification (level 3 or 4) or working towards gaining equivalent levelPrevious completion of the HCA Care Certificate (as per _GP Mythbuster No 57 - HCAs in General Practice_Phlebotomy certificationVaccination certification**Experience**

**Essential**

**Desirable**

Experience of working with the general publicExperience of working in a healthcare settingExperience of working in a primary care environment**Clinical knowledge and skills**

**Essential**

**Desirable**

ECGsVenepunctureNew patient medicals, including height, weight, BP, pulseChaperone procedureAbility to record accurate clinical notesWound care/removal of sutures and staples**Skills**

**Essential**

**Desirable**

Excellent communication skills (written and oral)Strong IT skillsClear, polite telephone mannerCompetent in the use of Office and OutlookEMIS/SystmOne/Vision user skillsEffective time management (planning and organising)Ability to work as a team member and autonomouslyGood interpersonal skillsAbility to follow clinical policy and procedure**Personal qualities**

**Essential**

**Desirable**

Polite and confidentFlexible and cooperativeMotivatedProblem solver with the ability to process information accurately and effectively, interpreting data as requiredHigh levels of integrity and loyaltySensitive and empathetic in distressing situationsAbility to work under pressure/in stressful situationsAble to communicate effectively and understand the needs of the patientCommitment to ongoing professional developmentEffectively utilise resourcesPunctual and committed to supporting the team effort**Other requirements**

**Essential**

**Desirable**

Flexibility to work outside core office hour


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