Customer Support

4 weeks ago


Evesham, United Kingdom The Recruitment Co Full time

**Our Client is seeking a customer support advisor
The Service Representative internal will be responsible for print and quality review for Nitrogen Gas products catalogue items. They will be the central point of contact for customers on sales support. Provide sales assistance to customers.**
**ESSENTIAL DUTIES & RESPONSIBILITIES**:

- **Assist customers customer service, and quality related issues.**
**Support all aspects of customer needs during the quotation/order process**:

- **Packing and dispatch of orders**:

- **Check product before dispatch**
**Invoicing, customer follow up Purchase of HYSON, KALLER products for customers, Evesham stock, booking in Understand and ensure customer specific requirements, are met Process and follow up on quote requests**
**Performs all other assignments as requested by management.**:

- **Maintains sufficient contact with customers in a competitive environment by effective quote follow up and**
**orders.. Adherence to the Companies Code of Ethics**
**MINIMUM QUALIFICATIONS: To perform this position successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodationsmay be made to enable individuals with disabilities to perform the essential duties.**
**Required Education: GCSE Math's, English**
**Required Length & Type of Experience**:

- **Minimum of 2 years' experience in a sales office environment**
**Knowledge, Skills & Abilities**:
**Strong PC aptitude in a Windows environment required; specifically, Microsoft Office (Excel, Word, Access,**
**Power Point). Ability to learn other software packages and maintain an awareness of technology advancements.**:

- **Excellent communication skills and telephone etiquette required.**
**Job Description Form**
**Core BGI Competencies**:

- **Instill Trust**
**Manages Ambiguity Optimizes Work Processes Collaborates Communicates Effectively**
**PHYSICAL DEMANDS: The characteristics listed below are representative of the physical demands required by an individual to successfully perform the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilitiesto perform the essential duties.**:

- **While performing the duties of this job, the employee is regularly required to stand, walk, and sit; use hands to**
**finger, handle, or feel; and reach with hands and arms.**:

- **The employee is frequently required to talk and/or hear.**:

- **Specific vision abilities required by this job include close vision, colour vision, depth perception, and ability to**
**adjust focus.**
**WORK ENVIRONMENT: The characteristics listed below are representative of the work environment typically encountered by an individual while performing the essential duties of this position. Reasonable accommodations may be made to enable individualswith disabilities to perform the essential duties.**
**While performing the duties of this job, the employee is exposed to a normal office environment.**

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.



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