Customer Assistant
6 months ago
**Summary**
Administration Assistant
**All the details**
**Work Pattern**
**Week 1**
Sunday 09.00-13.00
Monday 09.00-13.00
Wednesday 09.00-13.00
Friday 07.00-11.00
**Purpose**
- To deliver a great shopping experience for their customers, putting customers before task every time
- Champion new ways of working within stores through an open mindset and positive attitude
- Complete tasks and processes that deliver best in town standards
- Serve and sell across all channels brilliantly well
- Be the voice of our customer to help us continually improve
**Key Accountabilities**
- Serve our customers efficiently and brilliantly well on the shop floor and at service points
- Deliver best in town standards through presentation standards, availability and keeping the store clean and tidy
- Skilled to utilise all digital tools and communication channels to do the job
- Share customer and colleague feedback to help us do things better
- Share knowledge and experience with colleagues to support others in building skill and confidence
- Own their own learning & development and proactively access digital learning solutions
- Know the daily sales targets, priorities, promotions & selling opportunities
- Have great product knowledge to sell and recommend our products and services
- Proactively engage with customers to understand their needs and make recommendations
- Understand the store priorities and their part to play
- Complete tasks with pace and in line with SOPs
- Minimise cost and waste through good process practice
- Follow safe and legal working practices
**Key Capabilities**
- Understands how M&S operates,itsstrategy, future and the role they play
- Committed to delivering excellent work fast with great attention to detail
- Open to and acts on feedback, asking for this regularly
- Sets performance objectives for self in conjunction with line manager and in line with business plans
- Takes accountability for planning and managing own work efficiently to ensure objectives are met
- Is curious and asks questions to challenge the status quo ask why the company does things the way it does things
- Effective at communicating their intentions to others; ensures communication is clear and simple
- In control of their own reactions and considers how to share their perspective to create better reaction for team
- Copes well with change and work challenges and recovers quickly from its impact
- Builds positive relationships by being a good listener and getting to know people by establishing a connection
**Technical Skills/ Experience**
- Contributing to store sales and cost control
- Work across the store to get things done right first time within timescales
- Comprehensive knowledge of customer shopping channels
- Good level of product knowledge and services across the store
- Up to date knowledge of the commercial operation and brilliant basics
- Understand customer needs and spot selling opportunities
- Adapting to change
- Good Knowledge of VM principles
**Key Relationships and Stakeholders**
- Customers
- Colleagues
- Store Leadership
- BIG
-
Customer Assistant
5 months ago
St. Neots, United Kingdom TYS Retail Ltd - Nisa Local Full time**Customer Assistant - Nisa Stilton** **The Role**: We are looking for two part-time or one full-time individual to join our team as Customer Assistants. The Customer Assistant role is to support the store team to deliver an excellent shopping experience for our customers, putting customers before task every time by working as a team. We have small teams in...
-
Customer Assistant
6 months ago
St. Neots, United Kingdom TYS Retail Ltd - Nisa Local Full timeCustomer Assistant - Nisa Local, 4-5 Longsands Parade, St. Neots, PE19 1SU **The Role**: The Customer Assistant role is to support the store team to deliver an excellent shopping experience for our customers, putting customers before task every time by working as a team. We have small teams in our stores, so we expect everyone to support and contribute...
-
Assistant Customer Care Champion
6 months ago
St. Neots, United Kingdom Gallagher Full time**Assistant Customer Care Champion** St Neots, England **Overview**: **Things you need to know**: - Lifesure are based in St Neots with free onsite parking and plenty of surrounding amenities. - Our flexible working hours are Monday-Friday (8:30am-4:30pm or 9:00am-5:00pm). - Our salary starts at £24,000 with opportunity to earn a bonus. - Fun and sociable...
-
Customer Advisor
5 months ago
St. Neots, United Kingdom B&Q Full time**About the role** **Customer Advisor** **Part time - 12/16 hours per week** **Fixed term.** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **£10.60 per hour** **B&Q St.Neots** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create...
-
Customer Advisor
6 months ago
St. Neots, United Kingdom B&Q Full time**About the role** **Customer Advisor** **Part time - 16 hours per week** **3 Month Fixed Term Contract** **Shifts available Saturday (6am - 9pm) & Sunday (8am - 6pm)** **UK Notional hourly rate £12.21 per hour** **B&Q St Neots** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas,...
-
Customer Service Representative
4 weeks ago
St. Neots, United Kingdom Wells & Co. Careers Full timeThe Eaton Oak is a family-friendly pub conveniently located near the A1, offering quality accommodation and a great package for its team members. Some of the benefits include:Competitive hourly rate and tips28 days of paid holidayCompany Pension scheme and retail and beer discountsA fun and supportive work environmentFree food when on shift30% dining...
-
Customer Care Administrator German
1 month ago
St Neots, United Kingdom Athena Resourcing Solutions Careers Full timeGerman Speaking Customer Care AdministratorSalary £20 - 27,000Hybrid working 1 day per month in the office in CambridgeshireOur client is a people focused business who strive to create an environment where mutual respect, trust, collaboration and a shared sense of purpose drives their success. They are looking for German Speaking Customer Care Administrator...
-
Sales and Customer Service Representative
4 weeks ago
St Neots, United Kingdom Rubix Full timeKey Responsibilities:• Source items in line with customer requirements and demands.• Support consistent delivery of agreed levels of customer service.• Deliver unit cost reduction savings against previous suppliers and OEM.• Support other team members with enquiries and problems.• Arrange site visits with preferred supply partners to identify and...
-
Customer Advisor
5 months ago
St. Neots, United Kingdom B&Q Full time**About the role** **Customer Advisor - Checkouts** **Part time - 16 hours per week** **3 Month Fixed Term Contract** **Shifts available Saturday - Sunday, 7.00am - 9.00pm** **UK Notional hourly rate £11.31 per hour** **B&Q St Neots** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas,...
-
Customer Assistant
1 month ago
Saint Neots, United Kingdom CV-Library Full timeCustomer Assistant Summary £14.00 - £14.50 per hour | 10 hour contract | Weekends AM and PM shifts | 30-35 days' holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're collaborative, determined and we all pitch in to...
-
Customer Advisor
5 months ago
St. Neots, United Kingdom B&Q Full time**About the role** **Customer Advisor - Checkouts** **Part time - 15 hours per week** **3 Month Fixed Term Contract (with opportunity to be made permanent after)** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q 1216** We believe anyone can improve their home to make life better. Every day, we...
-
Customer Advisor
5 months ago
St. Neots, United Kingdom B&Q Full time**About the role** **Customer Advisor - TradePoint** **Part time - 12-24 hours per week** **3 Month Fixed Term Contract (with opportunity to be made permenant after)** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q St.Neots** We believe anyone can improve their home to make life better. Every...
-
Customer Advisor
5 months ago
St. Neots, United Kingdom B&Q Full time**About the role** **Customer Advisor - Checkouts** **Full time 24 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £11.31 per hour** **B&Q *St.Neots** - **Rising to £12.21 from April 1st** We believe anyone can improve their home to make life better. Every day, we give...
-
Customer Assistant
5 months ago
St. Neots, United Kingdom M&S Full time**All the details** Sunday 14:00-18:00 Tuesday 16:30-20:30 Friday 16:30-20:30 Saturday 16:30-20:30 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our...
-
Customer Care Communications Specialist
6 months ago
St. Neots, United Kingdom Lifeplus Europe Full timeEstablished over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who...
-
Optical Assistant
6 months ago
St. Neots, United Kingdom Specsavers Full time**Experienced Optical Assistant** **Store: Specsavers St Neots** **Hours: Full time - 37.5 hours - Part time - 3 full days minimum - weekend working is essential** **Salary: depending on experience** **Benefits: monthly bonus, health insurance and cost price glasses after 3 month probation** **Experience - Previous optical experience is essential for this...
-
Sales Assistant
6 months ago
St. Neots, United Kingdom Card Factory Full timeJob Introduction **Location: St Neots** **Contracted Hours Available:6** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Sales Assistant to join our very successful Card Factory family to help fulfil this. The pace is fast, our standards are high and we’re proud of it, we lead the way...
-
Swiss Customer Care Administrator
5 months ago
St. Neots, United Kingdom Lifeplus Europe Full timeEstablished over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who...
-
Swiss Customer Care Administrator
6 months ago
St. Neots, United Kingdom Lifeplus Europe Full timeEstablished over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who...
-
Swiss Customer Care Administrator
6 months ago
St. Neots, United Kingdom Lifeplus Europe Full timeEstablished over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who...