Business Support Coordinator

6 months ago

Rugby, United Kingdom AllCare Pharmacy Full time

**The role**

Within the Customer Excellence team, the Business support coordinator ensures the effective smooth running of our business processes. The Business support Coordinator focusses on enabling excellent delivery to our internal and external customers through exceptional organisation, robust processes, and the capability to turn complexity into simplicity.

**Responsibilities**:

- On-boarding - owning and maintaining regular contact with all new hires in between offer stage and start date.
- Ensuring each new starter receives individual attention.
- Ensuring the new starter is clear on Uniphar roles and processes.
- Off Boarding - owning and maintaining appropriate contact with employees and delivering the necessary process to offboard.
- Provide scheduling for client teams and internal employees with accurate annual leave and absence records
- Documentation support through QMS system
- Working alongside finance, ensure financial rigour and accurate billing/recharging.
- Support all employees with travel, delivering cost effective solutions.
- Support company events
- Manage and maintain site buildings
- Clear and timely documentation to show that the correct information has been passed to the right people
- Deliver administrative work in support of external or internal customers
- Undergo any reasonable task requested
- Analytical and problem-solving abilities
- Ability to build trusted relationships with clients and be seen as a partner.
- Ready to take challenges and deal with difficult situations.
- Known for producing high quality, timely work that exceeds client expectations
- Exceptional presentation delivery skills
- Shares ideas, insight and data for the good of the business
- Excellent computer literacy - excel, power point, word, outlook and customer relationship management systems.
- Strong interpersonal skills

**Uniphar Background**

Uniphar Group is a rapidly expanding diversified healthcare services business with a global footprint and a proud heritage in Ireland. Since Uniphar became a publicly listed company in 2019, the Group has grown organically and through a series of strategic acquisitions, which continue to strengthen Uniphar’s international reach. With a workforce of more than 3,000 spread across Ireland, United Kingdom, Mainland Europe, MENA and the USA, Uniphar is a trusted global partner to pharma and medtech manufacturers, working to improve patient access to medicines and treatments around the world.

Uniphar provides outsourced and specialised services to its clients, leveraging the strong relationships with 200+ of the world’s best known pharmaco-medical manufacturers across multiple geographies, enabled by our cutting-edge digital technology and our expert teams. Uniphar is organised into three key divisions: Uniphar Supply Chain & Retail, Uniphar Medtech and Uniphar Pharma

**Uniphar Pharma**

Pharma is a global division operating across US, Europe, APAC and MENA, bringing a range of pharma services to manufacturers across the product life cycle. We leverage this platform to provide unlicensed medicines, or medicines that are otherwise difficult to source. In addition, we commercialise launch and established brands to HCPs on behalf of pharmaceutical clients across the globe. The core to this division is providing equitable access to medicines globally.

**Culture at Uniphar**

From our leadership team and across all of our divisions, Uniphar lives and breathes four key culture pillars:
1.We have a People First approach, we do the right thing and take a stand for our people.

2.We foster a strong Entrepreneurial Spirit where Adaptability, Commitment & Resilience is embodied in our way of working.

3.We have a Common Purpose that connects our diversified businesses and people.

4. Finally, Trust is at the heart of how we operate.

**How we’d like to work together**

As we are a global team, there is flexibility to be based in one of Uniphar’s offices or work from home. There may be a need for face to face meetings in other locations, as needed. There may also some flexibility required in order to interact with colleagues or clients in their time zones (i.e. it’s not a ‘9 to 5’ type of job). In return, you will be joining an environment that understands how inter-twined work and life have become - and both the benefits and challenges that brings - and therefore offers a flexible, progressive way of supporting it through our Hybrid Working philosophy. #unipharjobs

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

**Salary**: £23,000.00-£26,742.06 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- No weekends

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: Hyb

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