Asset Servicing Risk Oversight
2 months ago
**Overview of Citi**
Citi, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments and institutions with a broad range of financial productsand services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Citi enables clients to achieve their strategic financial objectives by providing them with cutting-edgeideas, best-in-class products and solutions, and unparalleled access to capital and liquidity
**Department Overview**
Citi Markets Operations is currently at a pivotal point in its evolution and journey to implement a target operating model. We take pride and are passionate about our People and our culture. We are invested in our People and their development. We are transformingand simplifying our operating model, creating an exciting environment which encourages diversity of thought and inclusion.
We are a dynamic, global, and diverse Organization, with a presence in over 60 Countries; covering all front post execution Operations teams including product aligned Middle Office groups, Settlements, Margin, Asset Servicing, Listed Derivative & CommoditiesOperations. We support an extensive range of Capital Markets products and services including Fixed Income (FX, Rates, Credit, Muni, Cash and Derivatives) where Citi is consistently a dominant top 3 player in the market, Equity (Cash, Derivatives, Prime Brokerage,Futures, Listed Derivs, FXPB) where Citi has a significant growth program to continue to build out its capabilities and services; and Syndicates where we support both FI and EQ new issues and IPOs.
Our Operations groups are core to the success of the Markets business and have significant impact across the lifecycle of a trade. We partner extensively with a range of internal stakeholders including Front Office Sales and Trading Desks, Compliance, Legal,Finance and HR; alongside having significant interaction with our external client base, playing a key role in the overall client experience. We have a client relationship group, dedicated to overseeing the Organizational service performance and strategic partnershipfor our top tier client base, where we play a key role in supporting our global clients to ensure they have a first-class experience when doing business with Citi.
Our Business Intelligence and Process Re-engineering group works alongside our Operations teams delivering automation solutions to solve for operational challenges. We partner with Citi's innovation labs to drive optimization, and overall play a pivotal rolein enabling us to transform to achieve our target operating model.
Our roles entail ensuring we operate in a robust control environment, whilst in a fast-paced workplace. We comply with global regulations and internal policies and adopt a proactive approach to identifying opportunities to reduce risk through the continuousevaluation of our controls; to protect our clients, the firm, and our reputation.
We work closely with our external global peers, partners, and regulators, and play an integral part in leading an agenda at the forefront to optimize and streamline processes and drive strategy across our industry.
**Role Overview**
The role is within the Asset Servicing group which is a high-profile function and part of the Market Operations division. Asset Servicing is represented Globally across the NAM, EMEA and APAC regions and has responsibility for processing Corporate Actions andIncome events for Firms and client's positions. It is one of the most interesting areas within operations having connections with multiple departments and business areas. The department supports, Prime Brokerage, Firm trading desks, Stock Lending, Repo, andSWAPS for both Equity and Fixed Income.
**Responsibilities** - Provide training both remotely and on site to the Income team as part of new starter training, general training, and specific targeted training on the back of remedial actions.
- Assist team members with resolving aged break items with the introduction of tracking mechanisms to monitor and report progress to senior management.
- Perform process reviews, identifying any gaps and implementing controls and/or process to deliver Global consistency.
- Oversight duties such as performing deep dive reviews and process analysis.
- Manager Control Assessment Sampling, ARCM reviews, Quarterly Risk Assessments, updates, and management.
- Control tasks such as reviewing end of day reports, preparing data and chairing break/Control meetings, Procedure reviews and other similar duties.
- Support and be a key lead in strategic automation for all platforms. Identify areas for Manual Touch point reduction and demonstrate working towards simplification strategy.
- Tracking of incidents and near misses including monitoring of remedial actions.
- Support and cover for Income team colleagues during period of extensive volume, holiday, and cross training.
- Monitor and review trends via Error, KPI's and metric analysis and implement corrective action plans to maintain the culture of preventative action.
- Ability to identify issues, gaps in controls and execute remediation timely.Assisting Income team with drafting Operational Risk Event (ORE) and manage any Corrective Action Plans (CAP) as assigned.
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