Volunteer Co-ordinator

2 weeks ago


Leeds, United Kingdom The Riverside Group Full time

**Volunteer Co-ordinator**

**Permanent 37.5 Hours**

**Based in Leeds**

**Salary £26,341- £27,200**

**Working pattern - Monday - Friday 9-5
Want to make a real difference to the lives of people? For over 90 years, The Riverside Group has been providing affordable housing across the UK to people as well as care for the elderly and support for those who face homelessness.

**The difference you’ll make**
- Develop and support teams of volunteers to deliver effective services to clients in drop in and floating support services.
- Develop and publicise a range of engaging volunteering opportunities suitable for corporate supporters, tenants, and general public.
- Ensure that the volunteering opportunities identified are based on providing outcomes for customers.
- Ensure comprehensive collection of appropriate data, providing monitoring information as required.
- Maintain confidential records and use the key administrative systems for the recruitment and recording of volunteers.

**So, who are you?**
- Experience of recruiting volunteers and keeping them motivated to deliver a service.
- A track record of successfully coordinating a volunteer delivered service, preferably is a housing setting.
- Working with companies to support employee volunteering activities.
- Full Driving licence and access to a vehicle is an essential requirement of this post.
- To demonstrate IT Skills to include a basic proficiency in Microsoft Office including Word and Excel as well as a willingness to learn specific IT systems used within Care and Support; and complete relevant IT training where required.
- 5 GCSE’s or equivalent.

**Enjoy the rewards**

Working with us, you’ll enjoy competitive pay, 28 days holidays excluding 8 bank holidays, a wide range of benefits, flexible working, and the chance to learn valuable new skills. We empower our people to do great work by investing in learning, personal development, and technology.

If you’re the kind of person that wants to do a really great job and make a difference to our customers, we think you’ll love it here. Sound like a challenge you’d like to take on? Then get in touch and let’s talk about how you can help us transform lives and revitalise neighbourhoods.
- We encourage applicants from all sections of the community so that we can truly reflect the neighbourhoods in which we work. _

**Role Profile**

**The Volunteering Co-ordinator is responsible for recruiting and managing volunteers to deliver services specifically targeting volunteers who fit the support profile and ensuring all volunteers receive appropriate training and inductions in order to deliver a high-quality support service while meeting agreed performance targets.**

**Role Profile**
- Develop and support teams of volunteers to deliver effective services to clients in drop in and floating support services.
- Develop and publicise a range of engaging volunteering opportunities suitable for corporate supporters, tenants, and general public.
- Ensure that the volunteering opportunities identified are based on providing outcomes for customers.
- Ensure comprehensive collection of appropriate data, providing monitoring information as required.
- Maintain confidential records and use the key administrative systems for the recruitment and recording of volunteers.
- Work closely with corporate partners to ensure that the volunteering activities undertaken are safe, legal and provide the experience required.
- Through relevant training and learning, ensure that volunteers are equipped with the skills and resources to undertake their tasks effectively.
- Ensure that volunteers are recruited quickly and effectively and that they have the specific skills and qualities required to work with customers.
- Effectively risk assess all volunteer activity.
- Ensure that volunteer delivered services are appropriate to each customer and delivered to a high standard.
- Guide and support staff to ensure volunteers in their service are supported and developed.
- Aid in the identification of volunteers with potential for greater involvement.
- Monitor and review individual volunteer performance and volunteer support at defined intervals to ensure quality of service is maintained.
- Ensure that service delivery complies with riverside policies and procedures relating to safeguarding, equality and diversity, data protection and communication standards.
- Work closely with other service providers, voluntary and statutory and maintain good working relationships, actively promoting Riverside.
- Respond positively to deliver new methods of provision and adapt to any future funding requirements.
- Comply with Health and Safety legislation and other regulatory obligations, accessing risk and putting in place relevant control measures.
- Ensure that customer views are fully taken into account in the development and delivery of services by conducting or attending customer events and obtaining feedback from customers.
- Provide hi



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