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Senior Caseworker for The Rt Hon Rishi Sunak Mp

3 months ago

Northallerton, United Kingdom Hive Support Ltd Full time

The Rt Hon Rishi Sunak MP is looking to recruit a Senior Caseworker to be part of his constituency team and help make a real impact for the people of Richmond. You will be responsible for managing a large caseload of complex cases and supporting the MP to ensure constituents’ concerns are heard and actioned. Excellent verbal and written communication skills and a sympathetic approach to the values of the Conservative party are essential.

**Responsibilities**:

- Answering enquiries from constituents and progressing casework
- Managing a large caseload of complex cases
- Logging cases, monitoring progress, and ensuring data is held and processed in accordance with regulations
- Ensuring that casework is dealt with promptly, sensitively, confidentially, and accurately
- Liaising with Government agencies, local government departments, voluntary sector, and others to resolve constituency matters
- Maintaining an up-to-date knowledge of relevant policy and legislation
- Providing general administrative support
- Working collaboratively alongside other team members, and supervising a junior caseworker

**Requirements**:

- Experience of casework, a public-facing role or working directly with the public
- Excellent verbal and written communication skills and confidence interacting with, and advocating on behalf of, a wide range of people
- Clear and concise letter writing style
- Good attention to detail and ability to prioritize their workload
- Experience using Casework management software

**Benefits**:

- Competitive salary within IPSA payscales £28,311-£43,673
- Generous employer contribution pension scheme
- Access to training and professional development opportunities
- Employee Assistance Programme

**Salary**: £28,311.00-£41,593.00 per year

**Benefits**:

- Company pension

Work Location: One location