Front Office Shift Leader

3 weeks ago


London, United Kingdom IBIS Full time

**Job Description**Are you an extraordinary talent? Then join us at Ibis London Blackfriars

We are looking for a Front Office Shift Leader to join the team at Ibis London Blackfriars.

Ibis London Blackfriars is a beautifully designed contemporary and exciting hotel in a vibrant area of London, whether you are staying for business or pleasure. Located just minutes away from the City and London's famous Southbank, you will be within walking distance of Waterloo Station and some of the capital's most famous landmarks, including the London Eye, Tate Modern and St Pauls Cathedral.

What will you be doing?
- Provide direction and feedback to the team during shifts
- Schedule employee shifts and assign duties
- Train and coach new employees
- Address customer and employee complaints
- Resolve conflicts between workers
- Foster and maintain a positive work environment
**Work Experience**:

- Proven experience as a Shift Leader or relevant managerial role
- Commitment to excellent service
- Working well within a team
- Leadership skills and ability to make decisions fast
- Strong problem-solving aptitude

**Benefits**:

- Hourly rate: £11.74
- Pension Scheme
- A Discount Card to be used in Accor Hotels Worldwide
Training & Development
- Additional holidays with service
- International Development Opportunities
- And more: recommend a friend scheme; Employee Advisory Service



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