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Resident Service Associate

3 months ago

Milton Keynes, United Kingdom ONE PROPERTY RECRUITMENT LTD Full time

One Property Recruitment have been instructed on the search for a Resident Service Associate based in Bedfordshire. This position is within the Build to rent sector and it is an extremely exciting niche development. The Residents Service Associate is a vital member of the front of house team. This role would be perfect for someone who has at least 2 years’ experience within the property sector and for someone who loves customer facing roles. Your core duties will consist of:

- Work closely with the Property Managers to ensure that excellent customer service is always provided.
- Encourage as well as supporting resident engagement, through planning events and activities that residents can attend.
- Forging a sense of community between residents.
- Building superb relationships with external partners.
- Conducting property checks
- to ensure that the move in and out process of residents runs smoothly.
- Handle daily enquiries from tenants and attempt to answer / solve these queries effectively.
- Liaising with and book contractors as well as flagging up maintenance issues quickly to be fixed.
- Keep updated with new Health and Safety regulations and implement changes as required

As stated, previous property experience is a must for this role. My client can offer you an opportunity to develop your skill set further and progress in a direction that matches your personal goals. You will gain the opportunity to embed yourself within a strong team working culture, which will only aid your career progression further. I am looking for the following skillset/ attributes:

- Bubbly personality
- At least 2 years’ experience in the property industry
- A can-do attitude
- Outstanding Customer Service skills
- Previous experience working in a customer facing role
- Ability to multitask to complete a long to-do list

If this position is of interest, please contact **Imogen Mattick** at **One Property Recruitment.** OPR are specialists in the property sector covering block management, Build to Rent, estate management, financial services, facilities management, and commercial management. Please do get in touch if you are looking for a new position or are recruiting in the sector.

**Job Types**: Full-time, Permanent

**Salary**: £26,000.00 per hour

**Benefits**:

- Flexitime
- Work from home

Schedule:

- Flexitime

Work Location: In person

Flextime