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Delivery Excellence Lead

4 months ago

Cambridge, United Kingdom Wellcome Sanger Institute Full time

Do you want to help us improve human health and understand life on Earth? Make your mark by shaping the future to enable or deliver life-changing science to solve some of humanity's greatest challenges.

**About the Role**:
The Change Management Office was created in late 2021 to support the Institute to create an organisation and culture able to effectively flex and grow with the changing needs of science, our strategy and the world around us.

To support this vision, a new role has been created to create an advisory service supporting the delivery of best practice for all projects across the organisation through collaboration with PMOs and key delivery teams, Centre of Excellence, MI reporting & analytics & supporting CMO in their mission to deliver Change Readiness across the organisation.

***Best practice + Reporting and analytics**:
You will achieve this through working with all facets of the Institute including two existing PMOs and multiple pockets of project managers and delivery leads to facilitate a common understanding of initiatives (change, projects and strategic shifts) and approach to GDPR privacy by design and data retention. This will require complex conversations, creation of new ways of working and procuring and implementing an organisation-wide tool which will require senior support. This will require deep analysis of needs and creating a taxonomy which straddles multiple types of projects and needs where there is currently no consistency. This will support creating consistent reporting and connected transparent governance to be used by senior leaders.

***Centre of excellence**:
You will help surface available methodologies or crowd-source new approaches where needed to raise the bar of 40+ project roles throughout the Institute. Working with multiple stakeholders at all levels, you will create shared knowledge and best practices within communities as Centres of Excellence - acting as a catalyst for improvement and collaboration.

***Supporting the wider CMO**:
As well as publishing key tools, updates and helping roll out engagement plans, this role will embed change management thinking where possible and assess the portfolio to look for risks and opportunities as well as maintaining the view to challenge gaps and delays.

As the Change Management Office is a relatively new team, this role will help co-create the process and supporting tools and roll out key pieces of the process.

***We are looking for someone with the following competencies**:

- Degree of Ambiguity: Business problems may or may not be well-defined. Program/project/product strategy is not defined. Delivers with limited guidance.
- Scope of Influence: Works across all levels, all areas. Actively mentors and develops others.
- Communication: Manages meetings effectively. Puts the right people in the room. Is clear and concise in both verbal and written communication. Trusted to present decisions to leaders up to 3 tiers above level. Has the ability to communicate across an increasing diversity of areas (e.g., legal, regulatory, finance, faculty, trainees etc.)
- Technical: Drives discussions where necessary to ensure simplification and efficiencies in teams to unblock innovation and/ or speed of delivery.
- Process Improvement: Has a strong improvement mindset and uses coaching to develop in others.
- Impact: Manages complex projects to meet organisation and group goals. Improves team efficiency.

***Skills**
- Project/Program Management Experience in a multidisciplinary context or a core role in a PMO/Agile PMO
- Coaching and mentoring
- Successful track record of leading tangible improvements, or transformation programmes/projects
- Excellent communication skills, proactive, pragmatic, self-driven, ability to manage multiple priorities
- Strong analytical, problem solving, planning skills, critical thinking, ambiguity tolerance, creativity and strong emotional intelligence.
- Self starter and contributes to project documentation and ongoing improvements
- Ability to identify process gaps, provide solutions and establishes best practices, processes and documentation
- Good financial knowledge

***Personal Attributes**:**
- Strategic thinking, pragmatic and ability to see the 'bigger picture'
- Ability to work independently
- Ability to develop and maintain effective working relationships at all levels
- Proven ability to influence, negotiate and communicate clearly.
- Can demonstrate initiative, creativity, flexibility and a personal ethos of continuous improvement
- Flexible and adaptable to meet changing needs

***Other Information**

Salary range: £51,000 to £62,000

Closing date: 29th May

**Working at Wellcome Sanger**:
Our flexible-hybrid working environment is designed to support a healthy work-life balance. This means you can work flexibly with a combination of working from home, and working from our Campus to allow you to focus on being productive and part of the team while enjoying the benefits of working flexibly.

We aim to attract, recruit, retain and develop talent from the widest possible talent pool, thereby gaining insight and access to different markets to generate a greater impact on the world. We have a supportive culture with the following staff networks, LGBTQ+, Parents and Carers and Race Equity to bring people together to share experiences, offer specific support and development opportunities and raise awareness. The networks are also a place for allies to provide support to others.

We want our people to be whoever they want to be because we believe people who bring their best selves to work, do their best work. That's why we're committed to creating a truly inclusive culture at Sanger Institute. We will consider all individuals without discrimination and are committed to creating an inclusive environment for all employees, where everyone can thrive.

**Our Benefits**:
We are proud to deliver an awarding campus-wide employee wellbeing strategy and programme. The importance of good health and adopting a healthier lifestyle and the commitment to reduce work-related stress is strongly acknowledged and recognised at Sanger Institute.