Service Support Coordinator

3 weeks ago


Dundee, United Kingdom NHS Scotland Full time

**Looking for a rewarding Career in the NHS with enhanced salary and benefits package?**

The NHS is the largest employer in Scotland

**Who We Are**:
As NHS Scotland's unique provider of a national tele-health and tele-care service, we are responsible for the delivery of health advice and information by telephone and online services to the population of Scotland 24 hours a day, 365 days a year. NHS 24 is a patient-focused service providing the people of Scotland with triage, advice, guidance, referral and information on health and healthcare services

**Where We Are**:
Our Regional Centres are located at Hillington, Cardonald, Clydebank, South Queensferry, Dundee and Aberdeen. This role can be based in our **Dundee Centre. **More details and centre addresses can be found within the job pack.

**This Role: Service Support Coordinator**

This role will provide support to services within an NHS 24 contact centre environment. As a Service Support Coordinator, you will support your NHS 24 colleagues to ensure the delivery of effective and appropriate care is being provided at all times

**Shift patterns available**:
The 37.5 hour post involves shift working. At this time we provide a service between 8am and 8pm Monday to Friday. This post will also require weekend working and public holiday working. The working pattern can change, although, sufficient notice would be provided.***

**Additional Benefits**

We also offer you many supportive policies to enhance your employee journey and have a comprehensive Employee Assistance Programme Provider, Cycle to Work Scheme, bursary scheme and a range of learning and development.

As an NHS Scotland employee, you will be entitled to:

- 35 days annual leave (rising to 41) pro-rata
- development opportunities including study bursaries, e-learning and classroom-based courses
- enhanced pay for working during out of hours period (see above)
- enrolment into the Scottish Public Pensions Agency (SPPA) pension scheme
- NHS discounts on goods and services
- HELP, employee support and assistance

**Interested?**

**Advert closing date**

**At 23:59 on 23rd June 2023**

**Shortlisting finalised by hiring manager**

**By 26th of June 2023**

**Interviews to be held**

**By 10th July 2023



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