Customer Service Administrator
4 months ago
**Company Description**
Following years of accelerated growth Culina Group is now a £2.2billion+ turnover business, employing over 22,000 staff, with a fleet of more than 5,000 vehicles. Culina Group operates from over 100+ depots across the UK and Ireland, serving more than 1,000 clients over its framework of chilled, ambient, contract packaging solutions and fresh and baked goods.
Company overview
**CML** (Part of the Culina Group) provides integrated supply chain services and expertise for food and drink products that require strict refrigerated temperatures to the discount retailers.
At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thriveA place where you're valued, challenged, and inspired
**Shift Pattern: 4 on 4 off Days (06:00 - 18:00)**
**Salary: £23,994 Per Annum**
**12 Month Fixed Term Contract**
We are currently seeking a Customer Service Administrator 12 month fixed term contract to join our Customer Service team at our Telford site. As a Customer Service Administrator you will co-ordinate front-line response to deliveries, deal with problems and customer requests, liaise with other operational teams and be able to fulfil all office functions, supporting the CS Manager whenever necessary.
**Job responsibilities of a Customer Service Administrator include**:
- Processing orders when required
- Adding charges to the manual charge spreadsheet
- Chasing up Returns/Uplifts
- Chasing Subcontractors for in/out times
- Contacting depots, rebooking of orders
- Tracking of loads
- Liaising with and co-ordinating internal teams (eg transport planners and account managers)
- Closing open KPIs
- Investigating dirty Pods
- Any other tasks that are deemed necessary
**Qualifications**
As a Customer Service Administrator you will possess the following skill, experiences and qualifications:
- Highest standards of Customer Service;
- Keenly reactive;
- Tenacity and diligence in following problems through to closure;
- Numerate and literate, and competent with computers (MS Office, ERP systems);
- Highly organized, efficient and able to work effectively under pressure;
- Flexible and co-operative: a desire to please;
- Good communicator, both verbally and in writing.
**Additional Information**
As part of our drive to make **Business Unit (ie,Culina Logistics)** a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.
Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.
Our People are the driving force behind our success, which is why we offer a wide range of benefits which include:
- ** Annual Leave** - Competitive holiday entitlement
- ** Pension scheme - **we want colleagues to enjoy a comfortable retirements so we offer a** **great contribution of 4**%** employee and 4**%** employer
- ** Life Assurance**:
- x 2 your annual salary
- ** Wellness - **Via our Employee Assistance Programme** **we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year
- ** Eye Care Vouchers -** We can provide you with substantial savings with free eye tests and discounts on prescription glasses
- ** Reward & Recognition -** We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards.
- ** Everyday discounts** - via our benefit platform you will have access to over 50 retailer discounts for everyday savings
-
Customer Service Administrator
5 months ago
Telford, United Kingdom L&C Employment Consulting Full timeCustomer Service Administrator - Permanent - Telford L & C Consulting are recruiting with a successful, privately owned company in Telford for a new Import / Export / Logistics Administrator / Customer Service Administrator. Based in a busy office environment, this permanent position will suit an experienced a professional, experienced Customer Service...
-
Customer Service Administrator
5 months ago
Telford, United Kingdom L&C Employment Consulting Full timeSales Support Administrator - Permanent - Telford L & C Consulting are now recruiting for a new Sales Support / Customer Service / Administrator to join a small but successful company in South Telford. You’ll be representing one of the UK’s leading specialists with the aim of driving the company forward and at the same time cementing the relationship...
-
Customer Service Administrator
5 months ago
Telford, United Kingdom L&C Employment Consulting Full timeSales Support Administrator - Permanent - Telford L & C Consulting are now recruiting for a new Sales Support / Customer Service / Administrator to join a small but successful company in South Telford. You’ll be representing one of the UK’s leading specialists with the aim of driving the company forward and at the same time cementing the relationship...
-
Customer Service Administrator
3 weeks ago
Telford, United Kingdom L&C Employment Consulting Full timeCustomer Service Administrator – Permanent - TelfordL & C Consulting are recruiting on behalf of a large manufacturing company in Telford for a permanent Customer Service / Sales Support Administrator. Based in Telford, this full time role is in a busy, small, but crucial area of the business.The role is supporting manufacturing in handling a large volume...
-
Customer Service Administrator
4 weeks ago
Telford, United Kingdom CV-Library Full timeCustomer Service Administrator – Permanent - Telford L & C Consulting are recruiting on behalf of a large manufacturing company in Telford for a permanent Customer Service / Sales Support Administrator. Based in Telford, this full time role is in a busy, small, but crucial area of the business. The role is supporting manufacturing in handling a large...
-
Customer Service Administrator
6 days ago
Telford, Telford and Wrekin, United Kingdom L&C Employment Consulting Full timeJob Title: Customer Service AdministratorWe are seeking a highly organized and detail-oriented Customer Service Administrator to join our team at L&C Employment Consulting. As a Customer Service Administrator, you will be responsible for supporting our manufacturing team in handling a large volume of orders, ensuring they are processed accurately and...
-
Customer Service Administrator
3 weeks ago
Telford, United Kingdom CV-Library Full timeAn excellent opportunity for a Customer Service Administrator who wants to join our market leading family-owned business based in the heart of Shropshire, founded on an ethos of providing solutions for safer roads. Simmonsigns, established in 1985, offers our customers a diverse range of high-quality products including illuminated and non-illuminated road...
-
Customer Service Administrator
5 months ago
Telford, United Kingdom MyWorkwear Full time_**Customer Service Administrator**_ MyWorkwear are looking for a highly motivated and hardworking customer service administrator to join our fantastic office team. You will be responsible for delivering excellent customer service whilst dealing with incoming enquiries from our customers in a prompt manner. - _Hours 9am - 5:30pm Monday-Friday_ **About...
-
Customer Services Administrator
1 week ago
Telford, United Kingdom HAYS Full timeCustomer Services Administrator Your new company Hays are working alongside a global manufacturing business in Telford who are looking to recruit a Customer Service Administrator on a permanent basis. This is an exciting opportunity to working within a fast-paced environment with lots of opportunity for progression. Your new role As a Customer Services...
-
Customer Service Administrator
4 months ago
Telford, United Kingdom Reconomy Full time_Please note: Sales and Service Administrator is the job title we use internally, Customer Service Administrator is a job title used for advertising purposes._ Reconomy, an international circular economy specialist. Using a tech-enabled, people powered approach we have been able to support thousands of businesses across the globe to achieve their...
-
Customer Service Administrator
5 months ago
Telford, United Kingdom Proactive Personnel Ltd Full time**Customer Support Administrator** - **Telford** - **£25,000 - £28,000 per annum** - **Permanent** - **8:45am - 5pm** Do you enjoy working within a fast paced and challenging manufacturing business? - **What’s in it for you?**_ - Basic salary of up to £25,000 per annum - 23 days holiday + bank holidays - 8:45am - 5pm Monday - Friday working hours -...
-
Senior Customer Service Administrator
5 months ago
Telford, United Kingdom CML Full time**Company Description** CML (Part of the Culina Group) provides integrated supply chain services and expertise for food and drink products that require strict refrigerated temperatures to the discount retailers. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thriveA place where you're valued,...
-
Customer Service
1 month ago
Telford, United Kingdom CV-Library Full timeCustomer Service Administrator – Telford - Permanent L & C Consulting are recruiting with a small but successful company in Telford for a new Customer Service / Sales Support / Internal Sales Administrator. Based in Central Telford, the role will suit an experienced Customer Service Administrator / Advisor / Sales Administrator who is looking for a...
-
Customer Service
3 weeks ago
Telford, United Kingdom L&C Employment Consulting Full timeCustomer Service Administrator – Telford - PermanentL & C Consulting are recruiting with a small but successful company in Telford for a new Customer Service / Sales Support / Internal Sales Administrator. Based in Central Telford, the role will suit an experienced Customer Service Administrator / Advisor / Sales Administrator who is looking for a new...
-
Customer Service
5 months ago
Telford, United Kingdom L&C Employment Consulting Full timeCustomer Service - Telford - Permanent L & C Consulting are now recruiting for an experienced Customer Service Advisor on behalf of a small, but highly successful company in Telford. You’ll be responsible for providing high level customer service to external customers. Duties will include (but not be limited to): - Set up customer contracts - Set up...
-
Customer Service Representative
3 weeks ago
Telford, United Kingdom L&C Employment Consulting Full timeCustomer Service Administrator – Telford - PermanentL & C Consulting is recruiting with a small but successful company in Telford for a new Customer Service / Sales Support / Internal Sales Administrator.Based in Central Telford, the role will suit an experienced Customer Service Administrator / Advisor / Sales Administrator who is looking for a new...
-
Customer Service Representative
3 weeks ago
Telford, United Kingdom L&C Employment Consulting Full timeCustomer Service Administrator – Telford - PermanentL & C Consulting is recruiting with a small but successful company in Telford for a new Customer Service / Sales Support / Internal Sales Administrator.Based in Central Telford, the role will suit an experienced Customer Service Administrator / Advisor / Sales Administrator who is looking for a new...
-
Customer Service Representative
1 month ago
Telford, United Kingdom L&C Employment Consulting Full timeCustomer Service Administrator Job OpportunityL & C Consulting is recruiting for a Customer Service Administrator to join a successful company in Telford. This role will suit an experienced Customer Service Administrator / Advisor / Sales Administrator looking for a new challenge.Key Responsibilities:Support sales staff with customer orders and develop...
-
Customer Service Representative
1 month ago
Telford, United Kingdom L&C Employment Consulting Full timeCustomer Service Administrator Job OpportunityL & C Consulting is recruiting for a Customer Service Administrator to join a successful company in Telford. This role will suit an experienced Customer Service Administrator / Advisor / Sales Administrator looking for a new challenge.Key Responsibilities:Support sales staff with customer orders and develop...
-
Service Administrator
5 months ago
Telford, United Kingdom Stericycle Full time**About Us**: Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of...