Customer Service and Logistics Administrator

2 weeks ago


Telford, United Kingdom Prince Personnel Limited Full time

Customer Service and Logistics Administrator

Near South Telford

Temp-to-Perm

£25,000

Monday–Friday / 9am–5pm

We are looking for a Customer Service & Logistics Administrator to join our growing manufacturing / production client, based in just south of Telford. The Administrator will work alongside the Sales Manager to deliver an exceptional customer service experience for consumers. They are looking for an ambitious, organised individual who understands the importance of delivering the highest standard of customer service to grow a business with a proactive and positive attitude. Due to the remote location of the business, you are likely to need you own transportation as public transport is not likely to be an option.

Duties will include, but won’t be limited to:

* Handling customer enquiries in a polite and timely manner via email or phone. This might include queries relating to placing orders on the website, delivery issues, order updates and aftersales etc.

* Ensuring all sales orders are processed onto the internal systems swiftly and accurately.

* Dealing with email and phone queries from couriers and transport agencies relating to outbound deliveries and also booking in inbound deliveries on to the system.

* Carrying out daily operations including customer order processing, customer liaison from order to delivery, tracking orders via pallet networks, account monitoring and administrative duties as required.

* Encouraging customers to use E-commerce site through phone calls and email marketing. This will include explaining how to use the online ordering site and giving guidance on how to use.

* Processing documentation, updating the system accordingly.

* General duties as required by the needs of the business.

Skills and Experience

* Strong customer service and excellent communication skills.

* Experience using Ms Excel, Word, Outlook and be able to learn in house systems quickly.

* Excellent team player who can get stuck into a small team and adapt to a fast-paced environment.

* A self-starter who is highly motivated with a keen eye for detail and opportunity

* Be able to work under pressure.

* Ability to prioritise workload and multitask.

* Relevant experience is preferred however full training will be provided.

* Due to remote location, it is likely that you are going to need your own transport to get to the site.

The application process:

Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity.

We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours. If you do not hear from us within this time your details won’t be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.

About Us

Prince Personnel are an employment agency working on behalf of our client. Whether you’re seeking a new permanent position, temporary assignment or contract you’ll find us easy to deal with. Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales. Prince Personnel specialise in commercial, accounts and finance and technical recruitment. With the best jobs around we are an independent agency working hard for you.

Reference: SW26366



  • Telford, United Kingdom Prince Personnel Limited Full time

    Customer Service and Logistics Administrator Near South Telford Temp-to-Perm £25,000 MondayFriday / 9am5pm We are looking for a Customer Service & Logistics Administrator to join our growing manufacturing / production client, based in just south of Telford. The Administrator will work alongside the Sales Manager to deliver an exceptional customer...


  • Telford, United Kingdom Prince Personnel Limited Full time

    Customer Service and Logistics AdministratorNear South TelfordTemp-to-Perm£25,000 MondayFriday / 9am5pm We are looking for a Customer Service & Logistics Administrator to join our growing manufacturing / production client, based in just south of Telford. The Administrator will work alongside the Sales Manager to deliver an exceptional customer service...


  • Telford, United Kingdom CV-Library Full time

    Customer Service and Logistics Administrator Near South Telford Temp-to-Perm £25,000 Monday–Friday / 9am–5pm We are looking for a Customer Service & Logistics Administrator to join our growing manufacturing / production client, based in just south of Telford. The Administrator will work alongside the Sales Manager to deliver an...


  • Telford, United Kingdom Prince Personnel Limited Full time

    Customer Service and Logistics AdministratorNear South TelfordTemp-to-Perm£25,000Monday–Friday / 9am–5pmWe are looking for a Customer Service & Logistics Administrator to join our growing manufacturing / production client, based in just south of Telford. The Administrator will work alongside the Sales Manager to deliver an exceptional customer service...


  • Telford, Telford and Wrekin, United Kingdom Prince Personnel Full time

    Prince Personnel seeks a highly skilled Customer Service and Logistics Specialist to deliver exceptional customer service with a proactive and positive attitude. The ideal candidate will have strong communication skills, experience with MS Excel, Word, Outlook, and the ability to learn in-house systems.Key Responsibilities:Customer Service:Handle customer...


  • Telford, United Kingdom L&C Employment Consulting Full time

    Customer Service Administrator - Permanent - Telford L & C Consulting are recruiting with a successful, privately owned company in Telford for a new Import / Export / Logistics Administrator / Customer Service Administrator. Based in a busy office environment, this permanent position will suit an experienced a professional, experienced Customer Service...


  • Telford, United Kingdom Kinaxia Logistics Full time

    Maidens of Telford are recruiting an Apprentice Customer Service Administrator to join their team at their site in Telford.Mon – Fri40 hoursNational Minimum Wage, age relevantCourse: Customer Service Practitioner Level 2Start date: 2025Additional benefits:Life assurancePensionFull Uniform and PPEOnsite ParkingCycle to work schemeLoyalty Awards (recognises...


  • Telford, Telford and Wrekin, United Kingdom CML Fulfilment and Logistics Full time

    About CML Fulfilment and LogisticsCML(Part of the Culina Group) provides integrated supply chain services and expertise for food and drink products that require strict refrigerated temperatures to the discount retailers. As a leading player in the industry, we pride ourselves on delivering exceptional service quality, with a strong focus on innovation,...


  • Telford, Telford and Wrekin, United Kingdom Prince Personnel Full time

    Prince Personnel is seeking an experienced Administrative Support and Customer Service Liaison to join our team. This is a fantastic opportunity for a customer-focused individual to provide administrative support and deliver exceptional customer service.Key Responsibilities:Customer Service:Respond to customer enquiries in a timely and professional manner to...


  • Telford, Telford and Wrekin, United Kingdom Prince Personnel Full time

    We are looking for a motivated Logistics and Customer Experience Coordinator to join our team at Prince Personnel. As a key member of our logistics team, you will be responsible for delivering exceptional customer service and ensuring smooth operations.Key Responsibilities:Customer Service:Provide excellent customer service by responding to customer...


  • Telford, United Kingdom CV-Library Full time

    Customer Service and Logistics Coordinator – Temp-Perm Pertemps are currently recruiting for a Customer Service and Logistics Coordinator on behalf of our client based in Much Wenlock, Shropshire. Our client is looking for somebody who has an excellent telephone manner, thrives in a fast-paced environment, high-attention to detail and who can work...


  • Telford, Telford and Wrekin, United Kingdom CML Fulfilment and Logistics Full time

    Company Overview:CML Fulfilment and Logistics, part of the Culina Group, specialises in providing integrated supply chain services and expertise for food and drink products requiring strict refrigerated temperatures to discount retailers.We have a winning culture at CML, believing our culture is one of the reasons our company continues to thrive. A place...


  • Telford, United Kingdom DCG Logistics Full time

    Telford Transport Administrator **DCG Logistics UK Ltd - Job Role**- **Transport Administrator, Telford** DCG Logistics UK Ltd is an international freight forwarder with warehouses in Chelmsford, Witham, Coventry, and Dartford. We are a fast-growing company in the freight forwarding industry. With our global network, we manage the shipments domestically...


  • Telford, United Kingdom CML Fulfilment and Logistics Full time

    Company DescriptionCML(Part of the Culina Group) provides integrated supply chain services and expertise for food and drink products that require strict refrigerated temperatures to the discount retailers.At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued,...


  • Telford, United Kingdom KPA Recruitment Ltd Full time

    Hours of work are Monday - Friday 8am-5pm. Temporary role. You will be responsible for completing sales delivery notes and helping the Logistics Coordinator to produce the correct paperwork for all deliveries. Collate information to produce the daily shortage logs, driver and vehicle utilisation and pallet reconciliation. You will work closely in...


  • Telford, United Kingdom CML Full time

    **Company Description** CML (Part of the Culina Group) provides integrated supply chain services and expertise for food and drink products that require strict refrigerated temperatures to the discount retailers. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thriveA place where you're valued,...


  • Telford, United Kingdom HAYS Full time

    Logistics/Sales Administrator Your new company Hays are working with a large Manufacturing business based Telford who are well established and looking to grow their team. As a Logistics/Sales Administrator, your role will be extremely varied and involve a range of duties. Working alongside the senior Leadership team this will have a range of opportunity for...


  • Telford, Telford and Wrekin, United Kingdom CML Fulfilment and Logistics Full time

    Job OverviewCML Fulfilment and Logistics is seeking a seasoned logistics professional to fill the role of Transport Team Leader. This is a fantastic opportunity for an experienced individual to join our team and contribute to the success of our organisation.


  • Telford, United Kingdom HAYS Full time

    Logistics/Sales Administrator Your new company Hays are working with a large Manufacturing business based Telford who are well established and looking to grow their team. As a Logistics/Sales Administrator, your role will be extremely varied and involve a range of duties. Working alongside the senior Leadership team this will have a range of opportunity...

  • Logistics Co-ordinator

    6 months ago


    Telford, United Kingdom L&C Employment Consulting Full time

    Transport Co-ordinator - Permanent - Telford We are recruiting with a successful company in Telford for a new Transport Co-ordinator / Transport Administrator / Logistics Co-ordinator. This brand new, Customer Service focused role will suit an experienced Transport & Logistics Administrator / Logistics Administrator / Route Planner who is looking for a role...