Admin and Social Media Executive

2 weeks ago


Derry, United Kingdom Wafer Ltd Full time

**Name of position Admin and Social Media Executive**:

- **Department Sales**:

- **Reporting to Sales Manager**:

- **Starting Salary £22000/= to 23000/= per annum**:

- **Position Permanent Full Time**:

- **Place Derry-Londonderry**

**Wafer have been manufacturing and supplying ice cream cones and ice cream related products for 30+ years and are looking for a new admin assistant to join our friendly team**

Wafer Enterprises Ltd aims to create a professional, courteous and friendly environment for all its customers.

**Key duties will include**:

- Provide administrative support to the sales department within the company.
- Answering telephones, queries and providing assistance to sales reps out on the road
- Respond to customer leads generated from online enquiries or leads from the office
- Interact with the company’s Production and Logistics teams to ensure customer orders can be processed and delivered in a timely manner and ensure customers are kept informed
- Update and maintain customer and sales information on the company’s customer database to ensure data remains current.
- Update website
- Creating social media content and mailshots

No list is exhaustive and additional duties may be ascribed as appropriate.

**Person Specification**

**Essential Criteria**
- 5 GCSEs including English ad Math
- A minimum of 2 years experience in a busy multitasking admin environment
- Creating and updating social media platforms including audio and video content

**Desirable Criteria**
- Post Secondary education
- Sage 50 or Sage 200 Software experience
- Photoshop or other Design software qualification

**Skills**
- Excellent telephone skills, especially dealing with customer queries
- Good organizational skills, multi tasking, following SOPs, planning and time management
- Work calmly under high pressure and time bound situations
- Motivated, enthusiastic, problem solving using common sense
- Social Media Savvy using various platforms
- Effective Inter personal and communication skills - verbal and written

**Work Remotely**
- No

**Salary**: £22,000.00-£23,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Administrative: 1 year (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Application deadline: 24/11/2023
Reference ID: ASME001


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