Apprentice Receptionist/administrator J3235
2 weeks ago
An opportunity has arisen for a varied and diverse role within a doctor’s surgery in Morton in Marsh Gloucestershire.
The role is to work within the Practice’s Reception Area, in addition you will assist with various admin tasks and general practice filing systems.
At all times ensuring high standards of communication with patients and their carers is undertaken in a confidential, courteous and helpful manner.
**Main Duties and Responsibilities**:
- Use of the practice system to ensure accuracy in recording and capturing relevant patient information
- Greeting patients and arranging patient appointments
- Answering telephones and relaying messages accurately where appropriate
- Communication with Hospital Consultants, Appointment desks and Ambulance Headquarters as required
- Generation of necessary administrative forms for new patient registrations, temporary residents and change of address of patients including accurate and efficient input onto computer system
- Hospital referral forms including physio, x-ray, ultrasound, blood forms, active lifestyles form etc... as requested by the Doctor
- Maintaining the practice filing system
- Collection of items if required from the local hospital
- Adhering to the opening and closing procedures of the surgery
- Be responsible for checking tidiness of general practice area after surgeries, am and pm
This job description is not exhaustive and may be adjusted periodically after review and consultation. You will also be expected to carry out any reasonable duties which may be requested from time to time.
**Quality Requirements**:
- To participate in the Practice’s Quality and Outcomes Framework
- To ensure that all patient information is managed promptly, efficiently and in a confidential manner
- To respond pro-actively to patient needs to maintain the high standard and reputation of the surgery
- To ensure the Practice Code of confidentiality is adhered to at all times
You will be supported throughout the Apprenticeship with additional training such as safeguarding etc
30 hours per week
Various shifts - Monday to Friday between the hours of 8am to 6.30pm with ½ hour for lunch unpaid
£180.00 per week
**Job Types**: Full-time, Apprenticeship
**Salary**: £6.00 per hour
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Morton: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (required)
Work Location: One location
Reference ID: J3235
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