Recruiting Operations Associate

2 months ago

London, United Kingdom eFinancialCareers Full time

PIMCO is a global leader in active fixed income. With our launch in 1971 in Newport Beach, California, PIMCO introduced investors to a total return approach to fixed income investing. In the 50+ years since, we have worked relentlessly to help millionsof investors pursue their objectives - regardless of shifting marketing conditions. As active investors, our goal is not just to find opportunities, but to create them. To this end, we remain firmly committed to the pursuit of our mission: delivering superiorinvestment returns, solutions, and service to our clients.
Since 1971, our people have shaped our organization through a high-performance inclusive culture, in which we celebrate diverse thinking. We invest in our people and strive to imprint our CORE values of Collaboration, Openness, Responsibility and Excellence.We believe each of us is here to help others succeed and this has led to PIMCO being recognized as an innovator, industry thought leader and trusted advisor to our clients.
PIMCO Human Resources is seeking a Recruiting Operations/New Hire Onboarding Associate to join the Total Rewards - People Operations team. This role will be responsible for for coordinating the logistics and execution of the new employee pre-hire onboardingprocess, maintaining and updating internal recruiting workflows and documentation, and managing troubleshooting support, training, reporting, and data management in the Applicant Tracking System (ATS). The Recruiting Operations Associate with be an activeparticipant in strategic projects and support PIMCO's Talent Acquisition team daily to creatively identify and execute ideas for workflow optimization by leveraging systems driven solutions. This role has the opportunity to further increase technical expertiseand gain exposure to PIMCO's Human Capital Management (HCM) system, Workday. Additionally, the Recruiting Operations Associate will be a valuable contributor in the team's focus on continuous improvement by finding opportunities and supporting implementationof process and technology enhancements.
**RESPONSIBILITIES**
**Core HR Foundational Knowledge**:

- Responsible for onboarding of all new hires; including but not limited to:

- Communicate with new hires through the onboarding process
- Partner with new hire and external vendors through visa sponsorship
- Process and adjudicate background checks
- Manage new hire paperwork at point of offer acceptance including offer documents, Right to Work checks, and Legal & Compliance forms, and escalate disclosures for review when applicable
- Partner with internal stakeholders to ensure all necessary actions are taken prior to the new hire start date including, but not limited to: preparation of an onboarding plan, coordination of logistics for training assignments, collaboration with TalentDevelopment team on new hire orientation training, assistance with arranging technology for remote employees, management of regulatory requirements for employees falling under SMCR in partnership with Legal and Compliance, etc.

**Data and Systems**:

- Complete relevant onboarding processes in PIMCO's Human Capital Management (HCM) system, Workday
- Provide day-to-day support including ATS training and troubleshooting of issues, as well as creating and maintaining any supporting documentation
- Execute recurring audits and reviews of ATS data to ensure consistency, timeliness and integrity globally

**Continuous Improvement**:

- Design, review and oversee talent acquisition business transactions across HR systems and ensure data quality is maintained
- Manage any new hire onboarding process updates and implement new processes across broader HR teams in partnership with Recruiting Operations team
- Manage updates and implement new processes across broader HR teams
- Identify process improvements and areas where recommendations to implement efficiencies in recruiting operations can be made

**Problem-solving**:

- Frame potential solutions to HR systems problems and challenges and create efficiencies through understanding of system capabilities

**Employee Experience and Projects**:

- Utilize project management tools to organize and manage workload and help the people Recruiting Operations team achieve faster success
- Work closely with cross-functional HR teams to provide People Operations support
- Interact with the business and global HR teams as applicable to provide recruiting operations support
- Take on and be part of projects related to role and provide meaningful contributions

**Communication**:

- Provide consistent follow up, guidance and timely responses to HR colleagues and employees, managers, and business leaders
- Communicate and collaborate effectively with employees, various stakeholders and team members
- Develop credibility and trust and build mutually respected relationships with the People Operations team, across global HR colleagues, employees and other stakeholders

**REQUIREMENTS ** - Bachelor's degree from an accredited college/university
- Excellent technology skills, specifically Microsoft Word, Excel, and Outlook
- **Knowledge and Skills**:

- 2+ years experience with Recruiting Operations
- Prior experience in Workday (preferred)

**Abilities**:

- Has excellent problem solving skills with a client-service mindset
- Completes tasks with accuracy and speed and has strong ability to handle confidential information with discretion and maturity
- Prioritizes workload independently, self-motivated and able to handle tasks with supervision
- Able to multi-task and work in a fast-paced, energetic and ever-evolving environment
- Possesses a proactive approach to accomplishing work, high attention to detail, accuracy, has immaculate follow up, and strong organizational skills
- Maintains a high degree of professionalism, able to interface with all levels of the firm and preserves confidentiality in sensitive matters
- Affinity for technology, ability to think with a "tech mindset," and interest in HR technologies such as Workday
- Open to embrace new HR technologies and changing processes
- Has strong interpersonal skills and ability to network with various business groups and external stakeholdersProactive, results driven, open to feedback and

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