Customer Assistant

3 months ago

Rotherham, United Kingdom Day2Day Full time

'''Job Overview:
We are seeking a Customer Assistant to join our team. As a Customer Assistant, you will play a crucial role in providing exceptional customer service and support. You will assist customers with their inquiries, provide product information, and ensure a positive shopping experience. If you have excellent communication skills, enjoy working with people, and have a passion for delivering outstanding customer service, we would love to hear from you.

**Responsibilities**:

- Greet customers and provide a warm welcome
- Assist customers with their inquiries and provide accurate product information
- Process customer transactions accurately and efficiently
- Maintain a clean and organized work area
- Handle customer complaints or concerns in a professional manner
- Collaborate with team members to achieve sales targets
- Upsell products or services to customers when appropriate

Qualifications:

- Previous experience in customer service is preferred but not required
- Ability to sell products or services effectively
- Basic math skills for handling cash transactions
- Excellent communication skills to effectively communicate with customers
- Strong time management skills to prioritize tasks effectively
- Multilingual abilities are a bonus
- Organizational skills to maintain an orderly work environment

If you are a motivated individual who enjoys working in a fast-paced environment and has a passion for providing exceptional customer service, we encourage you to apply. Join our team and be part of creating memorable experiences for our valued customers.'''

**Job Types**: Full-time, Part-time

**Salary**: £7.49-£10.42 per hour

Expected hours: 40 per week

**Benefits**:

- Company pension
- Employee discount
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Every weekend
- Monday to Friday

Supplemental pay types:

- Performance bonus

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: Shop Assistant /Day2Day

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