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Parts Advisor

4 months ago

Croydon, United Kingdom MB Group Full time

Our Client, a leading car manufacturer are currently looking for a **Parts Advisor **to join the business based out of their **Croydon **Dealership. This role offers a team bonus as well as an individual bonus based on your upselling.

We are currently looking for a **Parts Advisor **to join an exciting, leading and well-known car manufacturer. You will be required to provide accurate estimates for parts, ensuring that the customer is fully aware of the likely costs and timescales involved and setting expectations accordingly. You will help manage our clients current stock levels, as well as helping source parts for their customers or themselves.

**About the role**
- Taking inbound calls from customers, advising and helping them in any way possible
- Order parts for trade and retail customers
- Notify customer on arrival to allow work to be scheduled and minimise parts stockholdings
- Helping coordinate the parts drivers
- Qualifying orders, checking information, and making sure all is correct
- Making sure all customers are happy with the service received
- Selling parts over the phone and over the counter

**About you**
- Can handle a busy workload and deliver on promises
- Have to have experience as a Parts Advisor
- Enjoy working in a fast-paced environment and be able to keep up
- Understand the customer journey and deliver the best service possible
- Take great care and pride in your work
- Have excellent communication skills both F2F and over the phone

**About the Company**
- Excellent basic salary
- Ability to progress through internal promotion
- Excellent benefits package, including pension, healthcare, NCP Parking Discount, Free eye test, car discounts and schemes
- Flexible progression based on your career aspirations
- Manufacturer based training

**About Our Client**
Our client is a leading car automotive dealership in the UK specialising in Japanese brands, they currently employ over 500 people across 11 retail dealerships and are looking to expand even further.

**What’s Next?**

Pay: £27,000.00-£37,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Referral programme

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Commission pay

Work Location: In person

Reference ID: PARTCROJEMTO24