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Improvement Practice Administrator
3 weeks ago
The Improvement Hub has been established to take a leading role in working with the Clinical and Corporate Divisions to facilitate the delivery of the Trust’s Improvement Priorities, contributing to the aims of the wider Pennine Lancashire Integrated Care Partnership.
The main purpose of this role is to provide a comprehensive administrative and secretarial service to the Improvement Hub Team. An organisational flair and attention to detail are essential, together with the possession of good communication skills. There is a necessity to deal with members of staff across the organisation in all disciplines and all levels. The role requires a high level of organisation and ability to prioritise to enable a flexible and responsive approach to support the Improvement Hub team members in delivering the Trust’s Improvement Priorities.
- Provide a confidential, comprehensive administrative support and secretarial service to the Senior Leadership Team
- Oversee and manage the Improvement Hub calendar and Absence and Event Planner
- Manage diaries for Senior Leadership Team, maximising effective use of their time
- Arrange and book room bookings for meetings, improvement events and education and training sessions
- Ensure filing, photocopying and other general clerical or typing duties are carried out daily to maintain an efficient service
- Organise and attend core Improvement Hub Team and any other meetings as and when requested
- Ensure that the team has sufficient supplies of stationary, equipment and other materials to maintain an efficient service
- Undertake any other administrative/secretarial work in agreement with the Senior Leadership Team for the Improvement Hub
An exciting opportunity has arisen to come and join the Improvement Hub Team at ELHT.
East Lancashire Hospitals NHS Trust has is committed to the continuous improvement of the quality of care provided and, in so doing, achieving our organisational aim ‘to be widely recognised for providing Safe, Personal and Effective care.
The Trust has developed a robust approach to continuous learning and improvement. ‘Improving Safe, Personal and Effective Care’ (SPE+) is our Improvement Practice of understanding, designing, testing, and implementing changes that lead to improvement across the Trust. We work with our partners across Pennine Lancashire to provide better care and outcomes for our patients, staff, and communities and to develop and embed a culture of continuous improvement, learning and innovation.
We deliver a 6-phase approach to improvement which brings together the improvement principles of the Institute for Healthcare Improvement (IHI) Model for Improvement and Lean.
Beyond the Improvement Practice methodology and improvement priority workstreams is the fundamental principle of building improvement into our management system so that it becomes a part of everything we do, bringing together planning, improvement and quality contract and assurance and creating a culture of improvement and learning across the organisation.
Please refer to the Job Description and Person Specification attached for further details of main duties and responsibilities.
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