Planner
6 months ago
**Planner**
**Long Eaton, NG10**
**Monday - Friday, Full Time**
**£24,000 - £25,000 per annum DOE**
**Responsibilities**:
- Receive and handle incoming calls from customers, addressing their enquiries, service requests, and concerns promptly and professionally.
- Plan workloads and deploy engineers ensuring maximum efficiencies are maintained.
- Address customer queries, provide quotations and estimates for service work, and maintain positive customer relationships.
- Maintain open and effective communication with service engineers, providing them with necessary support and information.
- Perform general administrative tasks.
**Requirements**:
- Experience in a similar environment, including proven experience of coordination.
- Proven ability in planning, organizing, and booking jobs efficiently
- Exceptional attention to detail to ensure accurate scheduling and coordination.
- Strong teamwork and collaboration skills to work cohesively with the team.
**Benefits**:
- Comprehensive training plan
- 4% pension contribution.
- Life cover at 4 times the annual salary.
- 25-28 days of annual leave, which increases with years of service: 25 days after 3 years, 26 days after 4 years, and 28 days after 5 years of completed service.
**Job Types**: Full-time, Permanent
**Salary**: £25,000.00 per year
Schedule:
- Monday to Friday
Work Location: In person
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