Sales and Customer Service Support

3 weeks ago

Preston, United Kingdom Agriconnect Full time

**Role: Sales and Customer Service Support**

**Reporting to: Sales Director**

**Location: Preston - Hybrid working in place**

**Contract: 12-month fixed term contract**

**Hours: 35 per week**

**KEY RESPONSIBILITIES**
- Extracting data from the sales systems to generate reports on revenue/volume/costs and productivity.
- Contact advertisers and exhibitors on a regular basis, ensuring they have all the information they require and to answer any questions
- Ongoing analysis of the above reports to flag any potential changes in sales habits
- Update top customer reports and general client spend information
- Track sales team productivity, including call stats and new business
- Monitor competitor titles
- Produce page analysis and market share reports
- Be involved in the lead generation and allocation process
- Report sales KPIs on a monthly basis
- Administrative duties to include sending initial subscriber copies, sorting the post and covering the phones.

**You will have**:

- Excellent written and verbal communication skills
- Great Microsoft Office skills, including Outlook, Word, and Excel (i.e., spreadsheets, manipulation of data, formulas, importing and exporting of files)
- Strong organisational and administration skills
- Strong analytical and problem-solving skills
- Strong detail focus
- Takes ownership for issues and problems
- Works collaboratively with colleagues to deliver objectives

**We offer an excellent package including**:

- 25 days holiday increasing to 27 after two years (pro rata’d)
- An extra day off on your birthday
- Matched pension contribution up to 6%
- Employee assistance programme
- Ongoing training. Throughout your career at Agriconnect you will receive continued career development support from our management team
- Exceptional career progression. We are ever-evolving, if you work hard and do well - with our help and support there are no limits to your speed of progress

**About us**

Agriconnect is the largest multi-platform agricultural information business in the UK. Our brands reach deeply into all the major agricultural sectors - arable, dairy, livestock, agricultural machinery, finance, and equipment. We take a farmer-centric approach to media.

Agriconnect is a business unit within the Arc network, a global events, data, and media platform. Arc is a fast-growing global events, data, and media platform with a varied portfolio content led portals, magazines, and events.

We strive to create a culture that is open and respectful, where differences are valued and celebrated. We want everyone to be able to reach their full potential, so we are committed to cultivating a company that promotes inclusion and belonging.

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

**Salary**: £20,000.00-£22,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Free parking
- On-site parking
- Referral programme
- Sick pay
- Wellness programme
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Preston: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Sales administration: 1 year (preferred)
- administration: 1 year (required)

Work Location: Hybrid remote in Preston

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