Digital Document Services Transformation Associate

6 months ago


Bournemouth, United Kingdom JPMorgan Chase & Co Full time

**JOB DESCRIPTION**
Join the Digital Document Services Team and develop you career

As a Digital Document Transformation Associate within Digital Document Services (DDS), you will be responsible for identifying and scoping global transformation opportunities, re-engineering processes, defining requirements to optimize operational processes and supporting the implementation of change across the teams. You will collaborate with operations leads, business stakeholders, project teams, Product and Engineering to drive process improvements, working to tight deadlines. You will also be a key representative of the DDS operations teams in the EMEA region, providing oversight, driving change and building stakeholder relationships.

**Job responsibilities**
- Understand sand documents business processes in detail and proactively challenge the status quo
- Partners with a wide-range of DDS and business stakeholders in the design, prioritization and implementation of process improvements
- Drives the adoption of platform and process changes across DDS Operations and impacted stakeholders through change readiness activities such as communications, training, testing
- Scopes problems, identifies actionable opportunities, and makes recommendations for process improvement to improve client experience, efficiency and control
- Performs data analysis to support recommendations and implementation of change
- Applies understanding of innovation in financial services and emerging technologies (e.g. AI/machine learning and low-code solutions) to process optimization
- Develops content to periodically update leadership and stakeholders of the transformation roadmap and status
- Acts as a DDS representative of the EMEA business processes, ensuring KPIs are on track, owning remedial plans and championing improvement initiatives

**Required qualifications, capabilities, and skills**
- Relevant experience in process improvement, change or relevant domain area
- Strong organization and attention to detail
- Ability to communicate with stakeholders across a variety of functions

**Preferred Skills**:

- Knowledge of Payments business and processes

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.



  • Bournemouth, United Kingdom JPMorgan Chase & Co. Full time

    Join the Digital Document Services Team and develop you career! As a Digital Document Transformation Associate within Digital Document Services (DDS), you will be responsible for identifying and scoping global transformation opportunities, re-engineering processes, defining requirements to optimize operational processes and supporting the implementation of...


  • Bournemouth, Bournemouth, United Kingdom Vitality Corporate Services Limited Full time

    At Vitality Corporate Services Limited, we are looking for a Digital Transformation Specialist to join our team. This is an exciting opportunity to work on the Health Adviser and Employer (HAE) journey, where you will be responsible for executing a comprehensive product roadmap and backlog stretching multiple capabilities.The ideal candidate will have a...


  • Bournemouth, Bournemouth, United Kingdom Appius International Ltd Full time

    Job OverviewWe are seeking a highly skilled Digital Transformation Strategist to join our team at Appius International Ltd. As a key member of our Digital Results Team, you will be responsible for developing and implementing digital strategies that drive business growth across a portfolio of clients.The ideal candidate will have a minimum of 5 years...


  • Bournemouth, Bournemouth, United Kingdom Robert Walters Direct Sourcing EMEA Full time

    Raise the bar with us as our Digital Documentation Specialist, where you will be responsible for creating and maintaining an interactive training guide in Confluence for JP Morgan.Your Key Tasks:Produce engaging and informative content in Confluence.Collaborate with the Project Management team to deliver successful projects.Develop and implement...


  • Bournemouth, Bournemouth, United Kingdom BAE Systems Digital Intelligence Full time

    At BAE Systems Digital Intelligence, we're seeking a highly skilled Digital Solutions Engineer to join our team. As a key member of our digital transformation journey, you'll play a crucial role in designing, implementing, and maintaining cutting-edge network infrastructure solutions.We offer a competitive salary of £25,000 - £35,000 per annum, depending...


  • Bournemouth, Bournemouth, United Kingdom Cargotec Oyj Full time

    At Cargotec Oyj, we are seeking a skilled Digital Transformation Specialist to join our team. This role is responsible for creating, updating, and maintaining online catalogues and contracts across our digital platforms. You will work closely with internal partners and customers to compile accurate product data and align it with our company's standards.Main...


  • Bournemouth, Bournemouth, United Kingdom Cargotec Oyj Full time

    Job Description:The ideal candidate will have a strong background in material management or a similar field, with 2 years of work experience. They will be responsible for creating, updating, and maintaining online catalogues and contracts across our digital platforms.Main Responsibilities:Ownership and accountability for catalogue and contract...


  • Bournemouth, Bournemouth, United Kingdom BAE Systems Digital Intelligence Full time

    Job Title: Digital Cybersecurity SpecialistSalary and BenefitsWe offer a competitive salary of £25,000 per annum, with annual increases throughout the apprenticeship. You will also receive a range of employee benefits, including free higher education and access to our Company pension and Share Incentive plan.About the RoleThis is an exciting opportunity to...


  • Bournemouth, United Kingdom University Hospitals Dorset NHS Foundation Trust Full time

    At UHD we know that staff are the beating heart of our organisation and we aim to be a place where staff tell us that UHD is an excellent place to work. We know we have a lot of work to do in our digital services to support this aspiration and we need your help. We have exciting part time career development opportunities for senior clinicians with an...


  • Bournemouth, Bournemouth, United Kingdom Transformation Unit Full time

    Job OverviewThis is a unique opportunity to join our Transformation Unit as a Medical Dermatology Specialist. The appointment is for a Consultant Dermatologist on a 1-year fixed-term contract, offering flexibility for part-time applicants to complement existing job plans.Funding and BenefitsWe provide funding for one full-time post with the option to...

  • Digital Design Lead

    4 weeks ago


    Bournemouth, Bournemouth, United Kingdom Nationwide Full time

    As a Digital Design Lead at Nationwide, you will play a critical role in driving the transformation and optimisation of our digital experiences. We are seeking a highly motivated and experienced individual with a strong background in product design to lead our UX and UI efforts.About the RoleIn this exciting opportunity, you will be responsible for leading...


  • Bournemouth, United Kingdom JPMorgan Chase & Co. Full time

    Welcome to JPMorgan Chase. If you have a strong knowledge of performance, attribution and analytics products and their capabilities within the institutional client segment, this role is for you! As a Performance Business Transformation Senior Associate within IIS Operations Team team, you will be responsible for the expedited onboarding of asset owner and...


  • Bournemouth, Bournemouth, United Kingdom BAE Systems Digital Intelligence Full time

    Are you passionate about delivering excellence in cybersecurity?We're looking for talented individuals to join our team as Digital Cyber Security Specialists. This role is an excellent opportunity to work alongside experienced engineers and develop your skills in implementing, maintaining, and supporting security controls that protect our organisation's...


  • Bournemouth, Bournemouth, United Kingdom CMA Recruitment Group Full time

    Company Overview">CMA Recruitment Group is partnering with a private equity backed business to find an experienced Financial Transformation Specialist for a remote interim role. The company has achieved impressive year on year growth and is looking for someone to take the lead on reconciliation of revenue, deferred revenue and associated accounts.">Job...


  • Bournemouth, Bournemouth, United Kingdom Transformation Unit Full time

    About the RoleAs a key member of our Theatre team, you will work in the Post Anaesthetic Care Unit (PACU) providing high-quality care to patients during their perioperative phase.Main ResponsibilitiesTo deliver safe and effective care for patients, adhering to UK guidance and regulations.To contribute to quality improvement and audit initiatives within the...


  • Bournemouth, Bournemouth, United Kingdom CARGOTEC Full time

    As a Catalogue Specialist, you will play a key role in shaping the future of our digital platforms. Working closely with internal partners and customers, you will create, update, and maintain online catalogues and contracts that provide seamless ordering experiences.About the RoleYou will be accountable for compiling and reviewing customer material data to...


  • Bournemouth, United Kingdom JPMorgan Chase & Co. Full time

    The Technology Risk and Controls (TRC) Change and Transformation function provides Framework and Execution Services to TRC, enabling our teams to proactively, effectively and energetically ‘protect the firm’ by driving TRC transition to its target operational state as defined by the Chief Control Manager. While working alongside a world-class team of...


  • Bournemouth, Bournemouth, United Kingdom HobbyCraft Full time

    About the RoleAs a key member of our Digital Experience team, you will be responsible for delivering the experimentation roadmap and qualitative user insights, driving tangible incremental revenue by championing the use of data and improving customer journeys.This is an exciting opportunity to join the UK's leading arts and crafts retailer, working closely...


  • Bournemouth, Bournemouth, United Kingdom Practicus Full time

    Job Title:Transformative LeaderWe are seeking a seasoned Programme Delivery Lead to drive our most ambitious digital transformation programme to date. This rare opportunity allows you to leave a lasting legacy.About the Role:You will lead the Mainstay Programme, implementing cutting-edge technologies like Microsoft Dynamics and Workday. Your ability to drive...


  • Bournemouth, Bournemouth, United Kingdom BAE Systems Digital Intelligence Full time

    We're seeking individuals who are passionate about delivering excellence and supporting significant aerospace organisations. As a Bdae Systems Digital Intelligence Cyber Expert, you'll play a crucial role in developing and implementing cutting-edge security solutions.You'll work collaboratively with experienced engineers, learning how to ensure that security...