Legal Secretary

3 months ago

Leeds, United Kingdom DAC Beachcroft Full time

Job Introduction
**DACBeachcroft **has an exciting opportunity for an experienced **Legal Secretary** to join and support our busy **Clinical Risk **team on a 6 to 9 month fixed-term contract. This role will be full-time and hybrid, based out of our **Leeds **office.

Working as part of a team, you will be required to provide an excellent standard of secretarial support to the Clinical Risk team. You will also be required to provide support across the other practice groups as and when required. Working individually and as a team to act as a point of contact for lawyers and to ensure the effective completion of their work, as well as undertaking a variety of secretarial tasks (as listed below). Provide a high quality, comprehensive workflow management and organisational service to lawyers in the group and exceptional client service.

Main Responsibilities
**_ Client Relationship Management_**
- Responsible for keeping up to date with client specific protocols and processes, implementing, providing guidance and training to others where necessary and ongoing monitoring

**_Administrative_**
- Handle outgoing correspondence including electronic communications and encryption of documents using secure data transmission methods in line with client requirements
- Manage/General knowledge of external Client's case management system including adding outgoing correspondence and associated documentation on behalf of fee earners
- Collate enclosures for outgoing correspondence, instructions to Counsel, experts etc using electronic bundling and encryption software
- General knowledge of case management system including running ad hoc documents
- Liaise with external parties regarding enclosures/encryption/discs/assisting with use of secure systems and supply passwords
- Update document bundles for fee earners
- Keep case files organised and logical
- Assist with incoming billing and accounts queries
- Book client meetings
- Assist with the planning and booking of travel arrangements
- Assist with ad-hoc business development and communications activities e.g. client contact reports, delegate packs etc.
- Occasional preparation of correspondence and documents from digital dictation

**_Communication_**
- Key point of contact for lawyers to maintain relationships and ensure a high level of support is always provided by the team.
- Liaising with and providing support to their immediate colleagues in the department, and where practical, other legal and support departments as requested by STL. Assisting others where there is spare capacity or it is evident that a colleague needs assistance with their workload

**_Financial_**
- Assisting lawyers with billing related tasks
- Reviewing and updating time allocation and disbursements ensuring appropriate matter allocation
- Request cheques, bank transfers, and paying in money received, as appropriate
- Supporting the co-ordination of the WIP process
- Dealing with matter related finance administration to include BACs, TTs etc.
- Processing expenses

**_Customer Service_**
- Arranging and attending team meeting
- Consistently and appropriately update service users on progress where appropriate
- Experience of working in a legal or professional services environment
- An aptitude for managing multiple priorities, producing documents and client communications of the highest standard
- Advanced knowledge of document management/case management systems
- An effective communicator with an excellent customer and client service approach; striving to provide exceptional service at all times
- Customer/client service focused
- Proven experience of managing client facing tasks and priorities, with a hands-on, practical approach
- Effective at investigating issues and seeing a problem through to conclusion
- Conscientious, taking personal responsibility for own work and accountability for its delivery and quality
- Excellent team player, sharing in team goals to provide excellent quality and efficiency of service, with a willingness to take on new responsibilities and challenges
- Positive can-do attitude with the ability to adapt to change
- Confidential and discreet but able to redirect information when appropriate to ensure areas of concern are resolved effectively
- Well organised and methodical with excellent attention to detail, ensuring accuracy in all client communications and deliverables

About The Company
We are a leading international legal business with over 2,500 colleagues and a diverse range of capabilities. We have 11 offices in the UK as well as offices in Dublin, Madrid, Paris, Singapore, Chile, Colombia, Mexico and Miami. We also have associations/alliances with firms in Malaysia, Brazil, Peru, Argentina, Central America, the USA, Australia and Germany.

We are a broad-based commercial firm with a strong heritage in insurance, health and real estate. This is complemented by a fast-growing Business Advisory capability. We represent a wide range of clients, ranging from house

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