Customer Service Advisor

2 months ago


St Helens, United Kingdom Page Personnel - UK Full time

Immediate start

**About Our Client**:
Our client is a dynamic and forward-thinking organisation dedicated to making a positive impact in local communities. As a growth and regeneration group, they work in partnership with local councils and the North-West to improve lives and create thriving, vibrant communities through support, investment, development, and regeneration.

To excel in this position, you should:

- Possess a genuine passion for providing exceptional customer care and service.
- Demonstrate a sharp attention to detail and enjoy tackling complex issues in a fast-paced setting.
- Exhibit a dedicated and committed approach to efficiently and effectively resolving intricate customer queries.
- Showcase fluency and proficiency in addressing customer concerns with clarity and precision.

**The Successful Applicant**:

- Excellent communication skills, both verbal and written, with the ability to convey information clearly and effectively.
- Strong problem-solving abilities to address customer issues and find satisfactory resolutions.
- Empathy and patience to handle customer concerns with a calm and understanding demeanor.
- Active listening skills to comprehend customer needs and provide appropriate solutions.
- Proficiency in multitasking and managing time effectively to handle multiple customer inquiries simultaneously.
- Adaptability to work in a fast-paced environment and quickly adapt to changing customer demands.
- Detail-oriented mindset to ensure accuracy in processing customer information and requests.
- Strong computer literacy and familiarity with customer service software, CRM systems, and other relevant tools.
- Positive attitude and a customer-focused mindset to create a pleasant and helpful experience for customers.
- Ability to work collaboratively with team members and other departments to resolve customer issues efficiently.
- Resilience and ability to handle difficult or irate customers professionally and calmly.
- Willingness to continuously learn and improve customer service skills through training and feedback.
- Professionalism and integrity in maintaining confidentiality and handling sensitive customer information.

**What's on Offer**:

- 25 days holiday rising to 30 plus bank holidays (pro rata)
- Holiday purchase scheme
- Company Pension Scheme
- Company life assurance
- Contact
- Charlotte Lynch
- Quote job ref
- JN-062023-6081143
- Phone number
- +44 151 255 3768



  • St Helens, United Kingdom Jobbo Full time

    Our client is a trade supplier of home furnishings based in St Helens, Merseyside. They have an exciting opportunity for a Customer Service Advisor to join their team. **Salary**:Up to £22k **Hours of Work**:36 hours per week (Monday to Thursday 9am - 5.30pm, Friday 9am - 1.00pm) **Contract Type**:Full Time, Permanent **Customer Service Advisor...


  • St Helens, United Kingdom Morgan Ryder Associates Full time

    Customer Service Advisor Office location: Haydock To £27K+ Pension (6% Er 2% Ee) Hol 25day +BH 36.5 a week (phone number removed) Monday-Thursday, 8-3.30 on a Friday). High specification product manufacturer seeks dynamic and astute Customer Service Advisor, to provide a seamless customer experience. The role and responsibilities include: Processing...


  • St Helens, United Kingdom Morgan Ryder Associates Full time

    Customer Service AdvisorOffice location: HaydockTo £27K+ Pension (6% Er 2% Ee)Hol 25day +BH36.5 a week (phone number removed) Monday-Thursday, 8-3.30 on a Friday).High specification product manufacturer seeks dynamic and astute Customer Service Advisor, to provide a seamless customer experience.The role and responsibilities include:Processing customer...


  • St Helens, United Kingdom Morgan Ryder Associates Full time

    Customer Service AdvisorOffice location: HaydockTo £27K+ Pension (6% Er 2% Ee)Hol 25day +BH36.5 a week (phone number removed) Monday-Thursday, 8-3.30 on a Friday).High specification product manufacturer seeks dynamic and astute Customer Service Advisor, to provide a seamless customer experience.The role and responsibilities include:Processing customer...


  • St. Helens, United Kingdom Castlefield Recruitment Full time

    **Customer Service Advisor | St Helens | £12 - £12.50 |Until End March | Hybrid|GB16689** **Client**: Castlefield Recruitment are currently working with a large and growing organisation on a Customer Service Advisor role in St Helens. This role offers great benefits such as an attractive hybrid-working policy including 2 days WFH. This is an initial...


  • St Helens, United Kingdom GPW Recruitment Full time

    Job title: Customer Service AdvisorReference: E(phone number removed)Location: St HelensDuration: PermanentStart date: asapSalary: to £26,500 paAre you looking for a new and exciting career as a Customer Service Advisor with a leading manufacturing company ?We're recruiting a Customer Service Advisor on a permanent basis in St Helens, based full time in...


  • St Helens, United Kingdom Morgan Ryder Associates Full time

    Customer Service AdvisorOffice location: HaydockTo £27K+ Pension (6% Er 2% Ee)Hol 25day +BH 36.5 a week (phone number removed) Monday-Thursday, 8-3.30 on a Friday).High specification product manufacturer seeks dynamic and astute Customer Service Advisor, to provide a seamless customer experience.The role and responsibilities include:Processing customer...


  • St Helens, United Kingdom Morgan Ryder Associates Full time

    Customer Service AdvisorOffice location: HaydockTo £27K+ Pension (6% Er 2% Ee)Hol 25day +BH 36.5 a week (phone number removed) Monday-Thursday, 8-3.30 on a Friday).High specification product manufacturer seeks dynamic and astute Customer Service Advisor, to provide a seamless customer experience.The role and responsibilities include:Processing customer...


  • St Helens, United Kingdom MPAAS Full time

    **Customer Service Advisor** Based at MPAAS Head Office, Unit 2, Nassau Business Park, Haydock, WA11 9FW **Who are MPAAS?** MPAAS are an accredited Meter Operator and Meter Asset Manager which means that not only do we own the smart meter asset, but we can fit the smart meter on behalf of your energy supplier. This makes us the face of the energy...


  • St Helens, United Kingdom Movianto Full time

    **A little bit about the role** Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers or clients with time critical constraints or consulting with various departments to investigate queries, you will be the difference between their customer/client experience being just average or an exceptional...


  • St. Helens, Merseyside, United Kingdom GPW Recruitment Services Full time

    Job title: Customer Service Advisor Reference: E113362 Location: St Helens Duration : Permanent Start date: asap Salary: to £26,500 pa Are you looking for a new and exciting career as a Customer Service Advisor with a leading manufacturing company ? We're recruiting a Customer Service Advisor on a permanent basis in St Helens, based full...

  • Customer Advisor

    2 hours ago


    St Helens, United Kingdom The Storage Team Widnes Full time

    **Full Job Description** Undergoing rapid expansion from 9 up to 20+ stores in the next 5 years - now is the time to join a growing company in a thriving industry. The Storage Team offer top quality self storage, business space, office space, virtual addresses and much more. We are _The Place For Space_. We have a passion for doing things ‘the right...


  • St Helens, United Kingdom Arnold Clark Full time

    We’re recruiting for customer focused individuals to join our fantastic Aftersales department as an Apprentice Aftersales Customer Advisor. As an apprentice, you will work towards a Digital Application Support SCQF Level 6 qualification all while gaining invaluable hands-on experience, enhancing our customers journey. You will also receive A mentor to...


  • St Helens, United Kingdom Arnold Clark Full time

    We’re recruiting for customer focused individuals to join our fantastic Aftersales department as an Apprentice Aftersales Customer Advisor. As an apprentice, you will work towards a Digital Application Support SCQF Level 6 qualification all while gaining invaluable hands-on experience, enhancing our customers journey. You will also receive A mentor to...

  • Customer Advisor

    1 week ago


    St Helens, United Kingdom Merchant Rentals Full time

    Job Advert **Customer Advisor** Haydock, Merseyside £21,630 per annum Mon-Fri 9am-5.15pm **The role**: The Merchant Rentals Team are responsible for ensuring new customers are accurately set up on our in-house systems, issuing relevant correspondence and dispatching payment terminals in a timely manner. You will accurately transfer data between systems...


  • Lytham St. Annes, United Kingdom Fylde Office Service Bureau Ltd Full time

    We are recruiting for a **Customer Service Advisor** to work on behalf of the Local Authority based in St Annes. This is a temporary contract for approx. 1-2 months. This is a full time position working: **Monday to Thursday** 8:45am - 17:00pm **Friday** 8:45am - 16:30pm **Duties**: - Answering incoming customer calls - Processing customer payments -...


  • St Helens, United Kingdom Fastlane Autocare Full time

    Job Overview: We are seeking a dedicated Client Advisor to join our team in providing exceptional customer service and tailored financial advice to our clients. The role involves building strong relationships with clients, understanding their financial needs, and recommending suitable products and services. Responsibilities: - Engage with clients to...

  • Service Advisor

    3 hours ago


    St Helens, United Kingdom Lookers Plc Full time

    Overview: **Vauxhall St Helen's** **42 hours per week between Monday - Friday 08:00 & 18:00 and Saturday on rota 08:00 & 12:00** **Salary: up to £32,800 OTE (basic £26,000 to £28,000 plus bonus)** Are you an experienced Service Advisor looking to accelerate your career? Are you ready to increase your level of responsibility within the Service...


  • St Helens, United Kingdom Uniting People Full time

    **Customer Service Advisor** **Start Date: 20th June** Uniting People are working with a well-established global organisation who are market leaders in their sector. They offer a modern and friendly working environment, with full training and career development. **Your duties;** - Responding to general customer enquiries via telephone - Complaint Handle -...


  • St Helens, United Kingdom Page Personnel - UK Full time

    St Helens base company - Established over 20 years ago **About Our Client**: This client has been established in St Helens for over 20 years and have a excellent reputation of employee satisfaction. Page Personnel we are proud to be supporting them on their search for various role within this fantastic company. - Primary point of contact to all customers -...