Quality Compliance Coordinator

2 weeks ago


Remote, United Kingdom GenesisCare Full time

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.

We are looking for a Quality Compliance Coordinator to join the team

As Quality Compliance Coordinator, you will play a crucial role in ensuring the delivery of high-quality services within GenesisCare UK. You are responsible for coordinating and implementing quality improvements initiatives, ensuring compliance with regulatory standards, and promoting a culture of patient safety and continuous quality improvement. Your attention to detail, strong organisational skills, and knowledge of healthcare regulations and requirements will contribute to the enhancement and development of services for our patients and teams within GenesisCare.

As Quality Governance Coordinator you are responsible for comprehensive day-to-day management of a diverse range of requirements across all sites in GenesisCare UK. This includes supporting and developing quality improvements for:

- Care Quality Commission standards
- Clinical and non-clinical training management
- Clinical audit and effectiveness
- Patient safety and risk management
- Patient experience and complaints management

Your key responsibilities:

- Regularly assess compliance with quality policies and procedures by managing clinical audits, being a part of the mock inspection team, and performing reviews.
- Develop maintain and ensure compliance with quality governance frameworks to enhance and support quality management across GenesisCare.
- Support in governance administration for both the quality team and the director of clinical services collecting reports and completing minutes for key meetings in the organisation.
- Provide support as needed for ad-hoc local business-critical project based activities (in agreement with direct line manager)
- Maintains document control system to ensure all organisational documents are uniquely identified, numbered, reviewed, approved, issued, stored, and retained according to ISO 9001 requirements.
- Ensures documents are accessible to authorized personnel and adequately protected from loss, improper use, or unauthorised access.
- Conducts periodic audits of documentation to verify compliance with ISO 9001 standards and internal document control procedures.
- Trains employees on ISO 9001 documentation requirements and provides guidance to staff on proper document creation, revision, approval, distribution, usage, storage, and retention per quality procedures.
- Establish and monitor key performance indicators to measure and manage the effectiveness of quality governance initiatives. Prepare regular reports and manage quality dashboard for quality governance projects.
- Manage and oversee compliance with the complaints policy and ensuring that all processes and procedures are followed, and quality maintained.
- Identify and manage risk associated with quality management processes. Develop and support risk mitigation strategies to continuously improve quality.
- Identify opportunities for enhancing quality governance frameworks and procedures. Lead and participate in quality improvement projects to drive efficiency, effectiveness and improve quality.

What you’ll have:
Experience and skills:

- Proven project management/ quality improvement skills/ portfolio maintenance skills
- Experience working in the healthcare and quality environments.
- Experience or working knowledge of CQC and ISO standards or similar
- Personal integrity and initiative enabling applicant to organise workload.

Qualifications and Knowledge:

- Educated to degree level or equivalent experience
- Evidence of continuing professional development in relevant areas
- Other requirements for this role:

- Flexibility in working practices, responsive to change; ability to work unsocial hours if required.
- Willingness to travel across GenesisCare sites

What’s in it for you:
Do your life’s best work This is an amazing opportunity for you to join a global oncology specialist, rated in the Top 1% of healthcare providers

At GenesisCare we’re leading the way in technology and innovation, we’re changing the way patients experience cancer treatment and care. We do the right thing by our patients, our partners and each other. Like the sound of us? We would love to hear from you
- Make sure your annual leave suits you with 25 days + bank holidays, and the opportunity to buy/ sell annual leave.
- Look after yourself with free private medical and dental cover, as well as access Employee Assistance Programme & Income Protection
- We’ll look after you and your family with free radiotherapy treatment.
- Plan for your future with a competitive Company Contributory Pension Scheme
- Join our wellbeing community with access to Babylon Health and Headspace Wellbeing
- Save on your parking costs with free car parking at most of our centres.
- Treat yourself with access to a wide range of ret



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