Corporate Social Responsibility Advisor

3 months ago

York, United Kingdom Trustmarque Full time

At Trustmarque, our vision is to enable organisations to harness the power of digital technology. For over 30 years, we have helped organisations in the public and private sectors to work smarter, run their business more effectively and unlock the value of their IT investments.

Our mission is to support our customers to buy and use innovative technology to positively impact local communities across the UK. We’re always evolving to keep up with the pace of change - to understand the technology solutions, licensing options and methodologies. Our customers come to us time and time again for collaborative transformation that helps them make better IT decisions for long-term success.

Our people are at the heart of our customer-centric business and we have company values which have been defined by our people - About us - Trustmarque. There’s never been a better time to join Trustmarque, we are growing and investing and you can play your part in influencing the future of IT in the UK.

**Job Summary**

This newly created position to elevate Trustmarque’s approach to corporate social responsibility by putting colleague and end-user skills, DEI, and wellbeing at the heart of all we do. The Advisor will join the Performance, Development and Responsible Business team, a pillar of the People team.

**Accountabilities and main responsibilities**
- Partner with our customers’ social value and CSR leads to develop and deliver online, and occasional face-to-face, workshops that improve the skills and capabilities of local communities. Workshops are often delivered to NEET people and young people from disadvantaged community groups
- Liaise with schools, colleges, community groups, and charities to promote careers in technology and aid in job-ready learning, and community wellbeing
- Drive internal and external activity - such as curating and delivering workshops, events, and learning content - that champions diversity, equity, and inclusion
- Join our ‘Work and Wellbeing’ team to ensure colleagues receive adequate levels of mental and social wellbeing guidance and support
- Support work winning by collaborating with the Trustmarque sales and bid teams to draft tenders that include social value objectives that will create positive change in the communities that we serve. Social value spans community skills and development opportunities, digital inclusion, wellbeing, sustainability
- Coordinate corporate volunteering activities to encourage colleagues to utilise their two volunteering days per annum
- Report, measure and manage internal and external social value KPIs using internal processes and the TOMS social value portal
- Work with the risk and compliance team and the marketing team to ensure we are tracking environmental and social value outcomes and championing our successes

This role reports to the Head of Performance, Development and Responsible Business. There will also be the opportunity for this person to develop their skills more broadly by supporting colleague learning, such as:

- Co-creating, delivering, and facilitating blended learning that supports CSR and wider responsible business objectives
- Ensuring we have engaging eLearning content that spans DEI and wellbeing
- Supporting our employee engagement and wellbeing surveys; launching surveys, facilitating employee forums, analysing quantitative and qualitative data, sharing insights, and making recommendations for change

**Who we’re looking for**:

- A qualification in CSR, community investment, peer working, learning and development, or equivalent professional experience in social value/ community engagement is required
- Someone who is friendly, collaborative, and can build trusting relationships with colleagues and stakeholders
- Sound project management/ prioritisation skills
- Confident in both written and spoken communication with the ability to present to (primarily online) audiences
- Someone who is happy to work remotely, with occasional travel to customer locations or Trustmarque offices that are based in York and London

**What’s in it for you?**
- 25 days’ holiday (rising to 27) with the opportunity to buy extra leave
- The opportunity to take two paid days to volunteer for our charity partners or a cause of your choice
- One personal day per annum to use for life eventualities such as wellbeing, a house move, a birthday, or to welcome a new pet
- Enrolment to a professional qualification can be provided
- Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks
- Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health and wellbeing, travel, and technology

**Values & Behaviours**

The individual must be able to demonstrate that they embody the following Trustmarque Behaviour and Values:

- We Commit
- We Collaborate
- We Include
- We Innovate
- We Inspire

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