Customer Service Coordinator

4 months ago

Kettering, United Kingdom The Caraires Consultancy Full time

**Hybrid role - Kettering UK**

**Permanent**

**37.5hrs per week**
5 day working week (may include 1 Saturday per month)
Hours - Mon-Fri between 8am & 8pm / Saturday 8am & 6pm / Bank Hols 8am & 4.30pm

**£21,294pa**

Our chartered surveyor client is looking for Customer Service Coordinators to join their busy team. Inbound and outbound calling, you will be contacting customers, lenders, vendors and tenants to book in survey slots and manage queries.

All equipment will be provided - however you must have a strong internet connection for the days you work from home.

**The key responsibilities**:

- Making and receiving calls to estate agents, vendors, tenants and other parties to arrange appointments for surveys
- Managing customer expectations and dealing with general booking queries
- Computer-based tasks and data entry onto a CRM and booking system
- Building and maintaining good relationships with internal and external stakeholders
- Great customer service and communication skills - ideally experience with customer service over the phone
- Great with IT - quick to pick up new systems as well as Microsoft Teams
- Excellent attention to detail and organisational skills
- Ability to work in a fast paced environment - adhering to targets
- Extremely reliable
- Must be able to pass a DBS and Credit Check with no criminal records, IVAs, CCJs or bankruptcies
- This client does not offer sponsorship, so you must be based in the UK and have full right to work

**Benefits**:

- Hybrid working
- 28 days holiday (inc. bank holidays)
- Career pathway and progression opportunities
- Flexible benefits scheme: Gym membership, discounts on high-street stores, healthcare cash plan

**Interested?**

**Job Types**: Full-time, Permanent

**Salary**: £21,294.00 per year

**Benefits**:

- Referral programme
- Work from home

Schedule:

- Monday to Friday
- Weekend availability

Application question(s):

- You must be able to pass a DBS and Credit Check with no criminal records, IVAs, CCJs or bankruptcies. Are you confident you will pass this?

**Experience**:

- Customer Service: 1 year (preferred)

Work Location: Hybrid remote in Kettering

Reference ID: CK3420

  • Customer Service Coordinator

    4 months ago

    Kettering, United Kingdom Impact Recruitment Full time

    **Customer Service Coordinator** **Kettering** **Permanent** **Office-based, full-time (8.30am to 5pm)** **£22,000** **Key duties and responsibilities of the Customer Service Coordinator**: - Manage all customer queries from the point of order through to project completion. - Liaising with customers, keeping track of installation dates, and providing...

  • Customer Service Coordinator

    4 weeks ago

    Kettering, United Kingdom TH Recruitment Full time

    At VPK, innovation and sustainability aren’t just buzzwords—they’re the foundation of our success. We’re proud to pioneer eco-friendly packaging solutions, and we want you to be part of our mission-driven, dynamic team. Your Role: Customer Service Coordinator As a key player in our customer service team, you'll navigate exciting challenges and growth...

  • Customer Service Coordinator

    1 week ago

    Kettering, United Kingdom Impact Recruitment Services Full time

    Customer Service Administrator RoleWe are seeking a highly organized and detail-oriented Customer Service Administrator to join our team at Impact Recruitment Services.About the Role:Provide exceptional customer service via phone and email, resolving queries and issues in a timely and professional manner.Process customer orders, manage product codes, and...

  • Customer Service Coordinator

    1 week ago

    Kettering, United Kingdom Impact Recruitment Services Full time

    Customer Service Administrator RoleWe are seeking a highly organized and detail-oriented Customer Service Administrator to join our team at Impact Recruitment Services.About the Role:Provide exceptional customer service via phone and email, resolving queries and issues in a timely and professional manner.Process customer orders, manage product codes, and...

  • Customer Service Coordinator

    7 days ago

    Kettering, Northamptonshire, United Kingdom TH Recruitment Full time

    {"title": "Customer Service Coordinator", "description": "\u201cAt VPK, innovation and sustainability aren\u2019t just buzzwords \u2013 they\u2019re the foundation of our success. We\u2019re proud to pioneer eco-friendly packaging solutions, and we want you to be part of our mission-driven, dynamic team.\u201d\u201cYour Role: Customer Service...

  • Customer Service Coordinator

    7 days ago

    Kettering, Northamptonshire, United Kingdom TH Recruitment Full time

    {"title": "Customer Service Coordinator", "description": "\u201cAt VPK, innovation and sustainability aren\u2019t just buzzwords \u2013 they\u2019re the foundation of our success. We\u2019re proud to pioneer eco-friendly packaging solutions, and we want you to be part of our mission-driven, dynamic team.\u201d\u201cYour Role: Customer Service...

  • Customer Service Coordinator

    7 days ago

    Kettering, Northamptonshire, United Kingdom TH Recruitment Full time

    {"title": "Customer Service Coordinator", "description": "\u201cAt VPK, innovation and sustainability aren\u2019t just buzzwords \u2013 they\u2019re the foundation of our success. We\u2019re proud to pioneer eco-friendly packaging solutions, and we want you to be part of our mission-driven, dynamic team.\u201d\u201cYour Role: Customer Service...

  • Customer Service Coordinator

    7 days ago

    Kettering, Northamptonshire, United Kingdom TH Recruitment Full time

    {"title": "Customer Service Coordinator", "description": "\u201cAt VPK, innovation and sustainability aren\u2019t just buzzwords \u2013 they\u2019re the foundation of our success. We\u2019re proud to pioneer eco-friendly packaging solutions, and we want you to be part of our mission-driven, dynamic team.\u201d\u201cYour Role: Customer Service...

  • German Customer Service Coordinator

    1 month ago

    Kettering, Northamptonshire, United Kingdom FRENCH SELECTION Full time

    Job OverviewCompany: FRENCH SELECTIONPosition: German Customer Service CoordinatorLocation: DesboroughRequirements: Candidates must possess a vehicle due to the rural settingCompensation: Competitive salaryReference: 2331GAbout the Company: A leading entity in the fashion sector, recognized for its extensive international clientele.Key Responsibilities: As a...

  • Customer Service and Sales Coordinator

    2 weeks ago

    Kettering, United Kingdom Randstad Delivery Full time

    Are you skilled in customer-facing administration?Do you possess strong IT skills?If you answered 'Yes' to both questions, Randstad Delivery is seeking a dedicated individual to join our team as a Customer Service and Sales Coordinator. This role is essential in providing support to our stakeholders.Position Overview:Role: Customer Service and Sales...

  • Customer Service and Sales Coordinator

    4 weeks ago

    Kettering, United Kingdom Randstad Delivery Full time

    Are you skilled in customer-facing administration?Do you possess strong IT skills?If you answered 'Yes' to both questions, Randstad Delivery is seeking a dedicated individual to join our team as a Customer Service and Sales Coordinator. This role is essential in providing support to our stakeholders.Position Overview:Role: Customer Service and Sales...

  • Customer Onboarding Coordinator

    7 days ago

    Kettering, Northamptonshire, United Kingdom TH Recruitment Full time

    About the RoleWe are seeking a highly organized and detail-oriented Customer Onboarding Coordinator to join our team at VPK. As a key member of our customer journey, you will play a pivotal role in ensuring our customers receive a fantastic service.Key ResponsibilitiesCollate and input new product briefs onto company systems, coordinating structural and...

  • Customer Onboarding Coordinator

    7 days ago

    Kettering, Northamptonshire, United Kingdom TH Recruitment Full time

    About the RoleWe are seeking a highly organized and detail-oriented Customer Onboarding Coordinator to join our team at VPK. As a key member of our customer journey, you will play a pivotal role in ensuring our customers receive a fantastic service.Key ResponsibilitiesCollate and input new product briefs onto company systems, coordinating structural and...

  • Customer Onboarding Coordinator

    2 weeks ago

    Kettering, Northamptonshire, United Kingdom TH Recruitment Full time

    At TH Recruitment, we're proud to partner with forward-thinking companies like VPK to find exceptional talent. In this exciting role, you'll play a vital part in ensuring our clients receive a world-class service.The Customer Onboarding Coordinator will be responsible for administering new customer orders, account setup, and overseeing first orders being...

  • Customer Onboarding Coordinator

    2 weeks ago

    Kettering, Northamptonshire, United Kingdom TH Recruitment Full time

    At TH Recruitment, we're proud to partner with forward-thinking companies like VPK to find exceptional talent. In this exciting role, you'll play a vital part in ensuring our clients receive a world-class service.The Customer Onboarding Coordinator will be responsible for administering new customer orders, account setup, and overseeing first orders being...

  • Customer Retention Coordinator

    4 months ago

    Kettering, United Kingdom Match Recruitment Full time

    Customer Retention Coordinator Salary: £28,500 per annum. Monday – Friday, office hours. No weekends. Kettering. Office based. Permanent Match Recruitment are recruiting on behalf of their client based in Kettering. Our client has a global brand, a world class reputation and even product placement in Blockbuster films! Alongside our client’s...

  • Customer Retention Coordinator

    4 months ago

    Kettering, United Kingdom Match Recruitment Full time

    Customer Retention CoordinatorSalary: £28,500 per annum.Monday – Friday, office hours. No weekends.Kettering. Office based.PermanentMatch Recruitment are recruiting on behalf of their client based in Kettering. Our client has a global brand, a world class reputation and even product placement in Blockbuster films!Alongside our client’s product, they...

  • Customer Onboarding Coordinator

    3 days ago

    Kettering, Northamptonshire, United Kingdom TH Recruitment Full time

    {"title": "Customer Onboarding Coordinator", "description": "About the RoleWe are seeking a highly organized and detail-oriented Customer Onboarding Coordinator to join our team at VPK. As a key member of our customer journey, you will play a pivotal role in ensuring our customers receive a fantastic service.Your responsibilities will include administering...

  • Customer Onboarding Coordinator

    3 days ago

    Kettering, Northamptonshire, United Kingdom TH Recruitment Full time

    {"title": "Customer Onboarding Coordinator", "description": "About the RoleWe are seeking a highly organized and detail-oriented Customer Onboarding Coordinator to join our team at VPK. As a key member of our customer journey, you will play a pivotal role in ensuring our customers receive a fantastic service.Your responsibilities will include administering...

  • Customer Service Coordinator

    5 days ago

    Kettering, Northamptonshire, United Kingdom Great Bear Full time

    Company Overview Great Bear, part of the Culina Group, is a leading provider of distribution services to FMCG clients. Our customer-centric approach is built on a site-level empowered culture, ensuring exceptional service delivery. Our Winning Culture At Culina, we pride ourselves on a culture that values, challenges, and inspires our team members. This...