Administrative Officer

3 weeks ago

Dunstable, United Kingdom The Regulation Station CIC Full time

**Job Description and Personal Specification**

**Job title**:Administrative Officer

**Place of work**:Dunstable

**Hours of work**:40 weeks a year (term time, plus 5 days) 37 hours per week

**Salary/Grade**:£23953 - 26975 (Pro Rata)/L5

**Reports to**:Head of Provision

**Level of screening**:Enhanced

**Who we are**

The Regulation Station CIC is all about ‘training the future’, building strength from vulnerability and preparing children and young people, not only to learn and to do well in exams, but to do well in the world and in life.

We aim to address the susceptibility of children and young people to poor social and academic outcomes due to poor mental health; academic and social exclusion and systemic inequities.

The Regulation Station is passionate about the impact early intervention can have on long term life outcomes for children and young people using Dialectical Behaviour Therapy (DBT) self-regulation skills training with children and young people, aged 9-14, that are at risk of, or experiencing, social and academic exclusion and mental health challenges.

The aim of the intervention is to increase the likelihood of children and young people achieving positive academic and personal outcomes by offering educational assessment to identify potential underlying learning and developmental difficulties and access to a personalised curriculum.

**Our Values**
- Take care of yourself and others
- Be accountable for your actions and their impact
- Embrace vulnerability as a source of strength
- If it’s not good enough for you, it’s not good enough for anyone else
- Know what you want to achieve before you begin
- Be aware of your power and use it wisely
- Take time to stop and smell the roses

**Our Core Principles**
- All behaviour is communication
- Those we work with are doing the best they can and want to improve
- Those we work with need to do better, try harder and be motivated to change
- Those doing the work also need support

**What does good look like for this role?**

You are accustomed to taking charge of your area of responsibility and are highly organised, with the ability to adapt to shifting priorities. You have experience with financial systems and IT packages and are a quick learner.

You have experience of working in education settings and are comfortable in an environment where students with complex emotional and behavioural challenges are taught. You are passionate about inclusion and confident that you able to handle the responsibility that dealing with the emotional well-being of vulnerable young people can bring.

You are flexible in your approach, positive and self-motivated, able to work both independently and as part of a team. You have the ability to hold responsibility for a range of areas, ensuring high quality administration across them all.

**Main Duties and Accountabilities**

**Overall purpose of role**
- The first point of contact for external visitors and incoming communications
- Ensuring a high standard of service to visitors, pupils and staff.
- Ensuring the telephone is answered in an appropriate manner and all messages are dealt with to an agreed standard.
- Responsible for undertaking all administrative, financial and organisational processes within the provision, maintaining confidentiality at all times.
- Provide full administrative support to staff as required
- coordinate the activities of the team by organising internal and external meetings
- Maintain accurate records of all meetings and visits
- Provision of information and services in dealing with and resolving enquiries and complaints
- Provide advice and guidance to staff on administrative issues.

**Relationships and Expectations**
- Establish and maintain a positive regard towards both students and staff, promoting equity and inclusion.
- Maintain good relationships with students, exercise appropriate authority, and act decisively when necessary
- Have high expectations of behaviour, and establish a framework for discipline with a range of strategies, using praise, sanctions and rewards consistently and fairly
- Have clear rules and routines for behaviour, and take responsibility for promoting good and courteous behaviour across the provision, in accordance with the provision’s behaviour-regulation policy
- Support positive behaviour taking into account the personal, social and emotional needs of students.
- Promote a love of learning and students’ intellectual curiosity
- Set high expectations which inspire, motivate and challenge students
- Demonstrate consistently the positive attitudes, values and behaviour which are expected of students
- Establish good relationships and communicate effectively with parents/carers and other stakeholders
- Be committed to celebrating students’ successes and presenting their work through high quality displays, exhibitions etc.

**Organisation**
- Ensure all visitors receive a warm welcome and in accordance with safeguarding procedures. To provi

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