Service Advisor

7 days ago


Sudbury, United Kingdom Underwoods Motoring Full time

Location Sudbury

Working Hours 08:00 - 18:00

Benefits Part-time job share environment. Pension scheme and profit related bonus scheme.

Salary Competitive Salary + Profit Share

**Ref: SAS201A**:
Closing Date 31/07/2024

Service Advisor (Part Time Job Share) - Sudbury

Underwoods Motoring in Sudbury have created a part-time job share position for Service Advisors on our Service Reception.

This is a great opportunity for two experienced people to share the role, its responsibilities and hours. You will work closely together supporting the Service Manager, whilst providing continual cover for each others holidays.

Underwoods is a successful independent dealer group representing some of the world’s most established vehicle brands with a loyal and growing customer demographic. This is an excellent opportunity for the right people to join a successful and growing business.

Duties include:

- Checking in and seeing out customers
- Raising job cards
- Take customer bookings
- Organising courtesy vehicles
- Following up with customers
- Liasing with Workshop Controller and Service Manager
- Warranty recalls
- Invoice all work carried out

**Previous Service Advisor experience is essential**, with knowledge of Pinnacle 'Dealer Management System' an advantage. Good communication and IT skills are required.

The successful applicant must have an excellent attitude and take pride in their work providing high levels of customer service, in line with the levels of excellence expected at Underwoods Motoring.

Hours are 8:00-18:00 weekdays, working alternate 2 and 3 day weeks (Monday, Tuesday and alternate Wednesdays / alternate Wednesday, Thursday and Friday). Willingness to support holiday cover essential. Profit share scheme plus opportunity to earn additional commission from up-selling certain product lines.


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