Admin Hub Lead

3 months ago

Rochford, United Kingdom Essex Partnership University NHS Foundation Trust Full time

**Job Title and Band**: Administrative Hub Lead Band 4

**Speciality/Function**: Mental Health

**Department**: South East Essex Administration team

**Location/Town**: Rochford Locality Services

**Post code**: Essex

**Salary**: £25,147 - £27,596 Pro Rata

**Hours per week**: 30 hrs per week Tuesday - Friday 9-5

**Job Type**: Permanent

An exciting opportunity has arisen for a part time Admin Hub Lead based from Rochford Community Hospital, Rochford, Essex.

You will have the day to day responsibility for the management of a Team of Administrators working in the South East Essex Operational Administration Team.

The successful applicant will be required to carry out regular probationary, supervision and appraisal meetings so previous management experience is essential.

You will be required to allocate and oversee the operational tasks within your area of responsibilities.

You team would provide support primarily for the clinicians with general administrative duties and responsibilities. Some of the responsibilities and duties include;
Overseeing all forms of communication in relation to the correspondence between teams and patient care is the priority focus

Staff management

Financial management

Use of information systems and bespoke medical platforms so a high level of data protection and confidentiality is involved

Please refer to the generic job description and person specification for a full list of potential requirements.

To lead in the provision of an administrative support to clinical staff and ensure generic processes assist in the full implementation of a robust Administration support service.

The Administration service will require a team approach to ensure cover for absences across all services / locations and the post holder will be required, on occasion, to go to surrounding sites to support their team and also provide this cover.

EPUT are looking for motivated staff who shares our Trust values of Open, Compassionate and Empowering. In return, EPUT can offer you a range of benefits and development including;
- Season Ticket Loans
- NHS discounts for staff
- Excellent Training facilities and opportunities
- Buying and Selling annual leave scheme
- The opportunity to work bank shifts and expand knowledge and experience in other areas
- Salary Sacrifice schemes including lease cars and Cycle to Work
- Day One Flexible Employer, the Trust supports and actively encourages flexible working for all employees. We offer many options and you are encouraged to ask the recruiting manager what is possible for this role. If appointed, you will have the opportunity for a flexible working request from the first day of your employment.

Accurately take minutes and transcribe when necessary as agreed with the Administration Team Leader and type general administrative correspondence from audio and written materials, and from electronic equipment using Microsoft Office Professional Suite

Answering and dealing with client / patient telephone enquiries in a confidential and helpful manner, using tact and diplomacy at all times and channelling enquiries, as appropriate to staff members (clinical and non-clinical).

Ensure the implementation and operation of Systems for all services providing outpatient appointments and within the community, process all client paperwork using Trust and partnerships information systems

Preparation and processing of documents relating to Mental Health and Specialist Services including photocopying, and attending to postal collections / deliveries.

Ensure that electronic and written records and systems for patients and staff are accurately and appropriately maintained.

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