Band 2 Ed Receptionist

3 weeks ago

Solihull, United Kingdom University Hospitals Birmingham Full time

**Job summary**:
Act as the first point of contact for all patients and visitors presenting at Solihull Urgent Treatment Centre. To book in all patients on multiple PAS systems, scanning of any documentation, and undertake all the administrative and clerical duties to support the functioning of the departments. Ensure that all administration systems within these areas are maintained to a high standard.

The hours and days are part of a set shift pattern where you will work on a 4 on 4 off shift pattern. There are 2 shifts available, 08:00 am till 16:00pm - 26.25 hours per week and 16:00pm - 22:00pm - 21 hours per week.

You may be required to cover cross site at times at Birminghmam Heartlands Hospital or Good Hope Hospital in the Emergency Department

**Main duties, tasks & skills required**:

- Register all new patients, collecting and checking details input all data onto the Trusts, Patient Administration Systems (PAS) generating the appropriate documentation.
- Ensure the accurate and timely update of PAS including admission and any changes to patient details of all patients attending ED as required. To print the CAS card to the correct printer as per the ED protocol, producing standard documentation and passing to nursing staff in a timely manner.
- Notify nursing/medical staff of any patient attending ED who presents with chest pain and query CVA.
- Scan all documentation for admissions ensuring they are showing on the Clinical Portal before being released from the area.
- To answer telephone, in a polite and courteous manner being the first point of contact for queries.
- To receive all visitors to the departments in a professional, polite and friendly manner.
- Use electronic SCR (Summary Care Record) to ensure GP's and postcode information is accurate.
- Sort and dispatch all GP letters to surgeries.
- Cover annual leave and sickness within the department and participate in working Bank Holiday Duties including Christmas as per rota.

**About us**:
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

**Job description**:
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

**Person specification**:
**Qualifications**:
**Essential**:
Good level of Education (E)

GCSE grade C or above in English Language and Maths or equivalent or equivalent work experience (E)

**Experience**:
**Essential**:
Substantive experience in a customer care environment (E)

  • Band 2 receptionist

    7 months ago

    Solihull, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: Band 2 Administration & Clerical - Clinic Receptionist/Prep Clerk Multiple Positions available: 2 x 37.5 hour post Outpatients Solihull Hospital 22,382 pro-rata An opportunity has arisen for two Band 2 Receptionists/Admin clerks to join the busy teams in Solihull Outpatients. The posts are to cover reception, prepare paperwork and book...

  • Band 3 Dental Receptionist

    7 months ago

    Solihull, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: Solihull Special Care Dental Service (Community Services) provides dental care for people of all ages with additional needs (Special Care Dentistry). An exciting opportunity has arisen for a Dental Receptionist to join our friendly dental team who are committed to providing a service of high quality dental care to patients with additional...

  • Receptionist

    7 months ago

    Solihull, United Kingdom SF Recruitment Full time

    SF Recruitment are working with a business based in Solihull who are looking for a Receptionist for 2 weeks holiday cover Beautiful offices and reception area Starting Tuesday 7th May until Friday 17th May 9am to 5.30pm As a receptionist, you will serve as the first point of contact for our company. You will be responsible for managing our front desk on...

  • Dental Receptionist

    2 weeks ago

    Solihull, United Kingdom BST DENTAL PARTNERSHIP Full time

    We are seeking an experienced Dental Receptionist to join our busy, state of the heart, NHS and Private Practice. If you are that motivated individual looking to join a team that is passionate about dentistry and patient care then this post is for you. Work remotely - No **Job Types**: Full-time, Permanent **Salary**: £8.00-£14.00 per...

  • Admin Receptionist

    7 months ago

    Solihull, United Kingdom Seven Resourcing Full time

    Seven Resourcing is working with Solihull Council to recruit an admin receptionist. £11.81ph PAYE. Initial 3 month contract. **Job Purpose**: Administrator / Receptionist position. Fully based at Enterprise Centre Solihull - 23 rooms are rented out to businesses. **Duties**: Admin work Booking meeting rooms Prepping rooms Needs face to face customer...

  • Receptionist

    7 months ago

    Solihull, United Kingdom Premier Inn Full time

    We're currently recruiting in our Solihull (Hockley Heath, M42) Premier Inn. Working 24 hours per week, paying up to £10.82 per hour. **Receptionist - Solihull (Hockley Heath, M42) Premier Inn** Come and be a Receptionist at **Premier Inn** in **Solihull (B94 6NX)**. As the friendly face of our hotel, use your fun personality and your customer service...

  • Receptionist

    7 months ago

    Solihull, United Kingdom Premier Inn Full time

    We're currently recruiting in our Solihull (Hockley Heath, M42) Premier Inn. Working 24 hours per week, paying up to £10.82 per hour. **Receptionist - Solihull - Solihull (Hockley Heath, M42) Premier Inn** Come and be a Receptionist at Premier Inn in Solihull. As the friendly face of our hotel, use your fun personality and your customer service skills to...

  • Receptionist

    7 months ago

    Solihull, United Kingdom Premier Inn Full time

    We're currently recruiting in our Solihull (Hockley Heath, M42) Premier Inn. Working 24 hours per week, paying up to £10.82 per hour. **Receptionist - Solihull (Hockley Heath, M42) Premier Inn** Come and be a Receptionist at **Premier Inn** in **Solihull (B94 6NX)**. As the friendly face of our hotel, use your fun personality and your customer service...

  • Receptionist

    7 months ago

    Solihull, United Kingdom Bupa Dental Care Full time

    **Dental Receptionist: Bupa Dental Care Sollihull, Manor Road Practice** **Part Time Position: 21 hours per week** **Working pattern: Thu 8.15-5.30 Fri 8.15-5.30 Sat 9.00-2.00** **Competitive Salary** Here at Bupa Dental Care our people are at the heart of everything we do, because we care. We have created environments where people can look forward to...

  • Receptionist

    2 weeks ago

    Solihull, United Kingdom Bupa Dental Care Full time

    **Receptionist - Solihull Manor Road - 22 hours a week** **Thurs 8.15am -5.30pm** **Fri 8.15am -5.30pm** **Sat 8.45am-2.15pm** **Must have customer facing experience.** Here at Bupa Dental Care our people are at the heart of everything we do, because we care. We have created environments where people can look forward to coming to work, feel empowered...

  • Legal Receptionist

    2 weeks ago

    Solihull, United Kingdom The Wilkes Partnership LLP Full time

    We are recruiting for a professional and friendly Legal Receptionist to join our Stanton House office in Shirley, Solihull. This role is offered on a job-share basis, working 2 days per week, 8:00am-6:00pm, on Monday and Thursday. Our reception team are the first point of contact for clients, and as such play a key role in the firm delivering excellent...

  • Medical Receptionist

    7 months ago

    Solihull, United Kingdom SpaMedica Full time

    Here at SpaMedica, our focus is on patient care, safety and satisfaction. As the UK’s largest provider of NHS cataract surgery, we’re experts at what we do, and that’s evidenced in the five-star feedback we receive from our patients. Our vision and values of safety, integrity, kindness and transparency are embedded in our day to day care to ensure we...

  • Spa Receptionist

    7 months ago

    Solihull, United Kingdom Bannatyne Full time

    **Spa Receptionist**: Location Solihull Department: Spa Job type: Permanent **Salary**: £10.42 Job ref: 027777 Published: about 2 hours ago Job Title : Spa Receptionist Hours : 16 Rate of Pay :£10.42 ph Location : Solihull About the Role Applications are invited for a Spa Receptionist. At our Spa, which is located within one of our prestigious...

  • Office Administrator/receptionist

    7 months ago

    Solihull, United Kingdom Hofer Powertrain Products Full time

    **Job Description - Adminitrator** **Responsibilities - Administrator** - Scanning and filing documents for each department - Ensuring office items such as monthly bills are collated and sent over to Finance - Assisting with HR administration for new starters, appraisals, exit interviews - Ad hoc Administration duties **Responsibilities - Receptionist** -...

  • Receptionist

    2 weeks ago

    Solihull, United Kingdom Gleeson Recruitment Group Full time

    If you thrive in busy environments, where you meet a variety of people, liaise with different departments, and are not afraid of the challenges which may come your way - this may be the job for YOU! I am looking for Receptionist who will be the face of the company, based full-time in their Solihull Offices. You will assist the Executive PA and wider HR,...

  • Dental Receptionist

    7 months ago

    Solihull, United Kingdom Bupa Dental Care Full time

    **Dental Receptionist: Bupa Dental Care Solihull, Manor Road Dental Care practice** **Part time 22 hours per week** **Working pattern**: **Thurs 8.15-5.30 Fri 8.15-5.30 and Sat 8.45- 2.15** Here at Bupa Dental Care our people are at the heart of everything we do, because we care. We have created environments where people can look forward to coming to...

  • Administrator / Receptionist

    3 weeks ago

    Solihull, United Kingdom Clayton Legal Full time

    An award-winning top tier LEGAL 500 firm based in the west midlands is looking for an **ADMINISTRATOR / RECEPTIONIST** to join their team on a permanent basis. You should be able to commute to Their office inSheldon as theirreceptionists are required to provide cover from time to time. This role is full time 9.00am-5.30pm Monday to Friday and is based in...

  • Sen School Receptionist

    2 weeks ago

    Solihull, United Kingdom Hays Specialist Recruitment Limited Full time

    SEN School Receptionist Solihull Monday - Friday 8am - 4pm To commence ASAP Your new company An SEN school based in Solihull, are looking to appoint a School Receptionist. The cover will be Monday to Friday, term time only, 08.00am - 16.00pm. The role is long term ongoing cover and there is a possibility of temp to perm for the right individual. Your new...

  • Receptionist

    7 months ago

    Solihull, United Kingdom Mitie Full time

    Contract Type: Permanent Type of employment: Part Time Hours: 24 hours per week Rate of pay: £ 12,159 Location: Npower, 2 Princes Way, Solihull, West Midlands, England, B91 3ES We are on the lookout for a professional, welcoming, and experienced Receptionist to join our team. In addition to this role, you will also help out in our coffee shop on a...

  • Pt Sen School Receptionist

    2 weeks ago

    Solihull, United Kingdom Hays Specialist Recruitment Limited Full time

    SEN School PT Receptionist Solihull Monday - Friday 8.15am - 11.15am To commence ASAP Your new company An SEN school based in Solihull, are looking to appoint a PT School Receptionist. The cover will be Monday to Friday, term time only, 08.15am - 11.15am. The role is long term ongoing cover and there is a possibility of temp to perm for the right...