IT Tutor Part Time 28 Hours Pw

3 weeks ago


Consett, United Kingdom Mitie Full time

Mitie was founded in 1987, Mitie is the UK’s leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there’s no limit to what you can achieve if you work for us.

**Opportunities at our new IRC**

We're looking for people to create a brand new team based at our new Immigration Removal Centre (IRC), as part of our newly acquired contract. Individuals will have experience in relating to people that may be agitated or confused by their circumstances and are able to interact and assist potentially vulnerable individuals whilst in our care. Empathy and resilience are key attributes for this role.

You will be passionate about delivering a great service in a sensitive manner, along with good communication skills and a team player. The ability to remain calm under pressure and experience in problem solving would also be advantageous to developing your career within Care and Custody.

**To proactively promote, design, as necessary, and deliver educational activities within ICT to meet the needs of the detainees and contractual requirements.**

**To provide a **safe, secure, stimulating, supportive and productive environment for detainees that encourages them to attend and enables them to learn and develop their skills.**
- **Assess the ICT level of all learners who come into the classroom and provide a short induction to detainees to encourage their participation and ensure that the teaching provided is relevant and interesting.**
- **Develop and deliver core modular courses and as appropriate advanced advamced teaching modules and the learning programme, supporting and encouraging all learners to enable them to achieve their learning objectives.**
- **Actively promote e-learning and further education opportunities in the classroom where appropriate**
- **Actively promote the opportunities available to ensure detainees are informed and there is optimal uptake.**
- **Create and maintain a safe, secure, positive and friendly learning environment where detainees feel welcomed and respected.**
- **Monitor attendance, retention and achievement figures and assist in the development of strategies and procedures and make improvements to maximise these.**
- **Ensure the completion of all documentation and administration in line with company policies and any external agency requirements so that accurate, compliant data is maintained and provided.**
- **Use all resources effectively to ensure quality of service and value for money.**
- **Manage the learning environment ensuring maintenance and security of tools and equipment at all times to relevant standards.**
- **Advise on equipment and purchases necessary to meet contractual requirements and best practice within education.**
- **Support Regimes covering other areas as required to ensure continuity of service.**

**Detainee Care and Management**
- **Interacts with detainees easily, quickly building rapport but maintaining professional distance**
- **Is impartial, fair, assertive, consistent and confident with detainees**
- **Treats detainees with respect as individuals and encourages detainees to do the same to others**:

- **Listens carefully to detainees, including picking up on unspoken communication**:

- **Explains issues clearly to detainees and keeps them informed at all times of relevant issues**:

- **Makes time to understand detainees and regularly helps them, working hard to meet their needs**:

- **Shows empathy and compassion**:

- **Diffuses anger and worries in detainees**:

- **Acts upon signs of distress, self-harm or anger**:

- **Encourages detainees to express their concerns, take responsibility for their behaviour and participate in activities and programmes**:

- **Is observant**

An appropriate teaching qualification and experience is required.

Experience within the custodial setting would be advantageous.

Experience of working with ESOL learners would be advantageous and a patient and understanding attitude to the language problems faced by learners is essential.

Please see below for the Care + Custody competencies and MITIE values and behaviours that are important for this role.



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