Telesales/customer Service Administrator
1 month ago
**Telesales/Customer Service Administrator**
GM Supplies currently have an opening for a Telesales/Customer Service Administrator to join our team.
We are looking for a highly motivated individual with a passion for providing a high level of customer service and identifying exactly what it is that our customers want and need.
We require someone from a customer service/sales back ground with a good track record of high achievement and meeting targets. You must have the ability to work in a fast-paced sales environment and will also pride yourself on your knowledge and interest in the products we sell.
A successful telesales/customer service administrator must be friendly and persuasive. You must be able to understand the customer's requirements in a short time and present solutions that meet their needs.
**About us**:
At GM Supplies & Distribution Ltd we have an ongoing commitment to provide a competitive, reliable and professional service. We supply a wide range of products including washroom systems, cleaning chemicals, janitorial products, healthcare & PPE products, along with catering supplies and equipment.
We have been supplying many professional sectors including care homes, nurseries, doctor surgeries, dentists, manufacturing/industrial sites and the licence trade, for over 13 years.
**Responsibilities**
- Dealing with existing customers and the ability to expand on their product range
- Bringing on prospective new customers
- Quotations and Stock Order sheets
- Entering sales orders into sage daily
- A flexible work approach as you will be asked to do tasks for other people within the office that may need prioritising
- Any other ad hoc tasks as required
**What do I need?**
- Excellent verbal and written communications skills - essential
- Ability to multitask and prioritise workload daily - essential
- Customer service background - preferred
- Fast paced sales background - essential
- Strong attention to detail, accuracy and ability to meet deadlines - essential
- A passion to learn and to contribute - essential
- Enhanced knowledge of IT systems such as MS Office - preferred
- Knowledge of Sage - preferred
- Work well in a team, and individually - essential
**Job Types**: Full-time, Permanent
**Benefits**:
- Company pension
- On-site parking
Schedule:
- Monday to Friday
COVID-19 considerations:
Rigorous cleaning regimes in place.
Work Location: One location
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