Customer Care Technician
2 weeks ago
**Are you a a joiner to trade with experience in housebuilding and customer care?**
We are absolutely thrilled to have been appointed by this renowned and hugely successful family owned developer based in the city centre of Glasgow as they set upon their quest to appoint a Customer Care Technician to support them with customer aftercare on their developments across the city.
You will work as a key part of their customer care team and travel as needed between their developments across Glasgow and the central belt, carrying out remedial repairs on properties as required.
The role is primarily hands on with a few administrative duties, much of your day will be spent between appointments booked for you in customers homes, building rapport with clients and using your trade skills to fix remedial defects in a timely fashion.
Given the nature and scope of the role, this post would suit someone from a joinery background who has the ability and flair to undertake a mixed and varied scope of remedial works and may even have worked on new build homes in previous roles (although not essential).
Being comfortable in peoples homes is essential
A fully stocked van is provided for all business purpose travel.
Hours are 8:00am - 4:30pm Monday to Friday with ad hoc overtime available by agreement.
Remuneration package will take into account the individuals qualifications and experience.
**Salary**: £40,000.00-£42,000.00 per year
**Benefits**:
- Company car
- Company pension
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Glasgow: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Joinery: 3 years (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
Application deadline: 04/08/2023
Reference ID: PRG 1228
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