Unit Administrator

5 months ago


Stockport, United Kingdom Pennine Care NHS Foundation Trust Full time

Woodbank is a six bed Psychiatric Intensive Care Unit for females, based at Stepping Hill Hospital.

The post holder will provide administrative support ensuring high standards are met at all times and all work is produced effectively and efficiently in accordance with Trust policy and procedures.

The post holder will be required to use independent judgement, sensitivity and discretion to carry out specified duties.

To provide efficient general secretarial and administrative assistance to the Unit Manager, Clinical Services Manager, Admin Manager and their teams.

Liaising with other members of staff on site, including the maintenance and estates departments, GPs, patients and their relatives, plus other relevant agencies, eg Social Services, Probation, Courts, Prisons, Police Departments, Solicitors etc.

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of our #PennineCarePeople and do everything we can to make sure we're a great place to work.

Collect, collate, input and extract data into/from NHS systems as directed by Unit Manager (PARIS, Safer Staffing, SMART, Electronic Staffing Record).

Input data onto Paris system with regards to admissions, discharges, AWOL, home leave, transfers and return to the ward.

Responsible for the safe storage of data and information in accordance with Trust policies ensuring guidelines regarding confidentiality, disclosure of information and Data Protection are observed at all times.

Maintain administrative systems set up to ensure an organised and efficient working environment for staff.

To work as an integral part of the Unit staff team.

Developing and maintaining an efficient and effective filing system as required.

Creation and formatting of documents including databases, folders on the G Drive and daily paperwork, this includes regular housekeeping of documentation used on the unit.

Dealing with telephone enquiries in a diplomatic and sensitive way, following these through with the appropriate member of staff in an appropriate and tactful manner.

Control and maintenance of health records in accordance with the Trust’s Records Management Policy and ensuring all are electronically tracked to the current location.

To be responsible for the maintenance and security of all manual and electronic filing

Cooperate fully in the introduction of new technology and new methods of working, as appropriate to the work of Unit Administrator, including self-development, to continuously update knowledge of new trends.

To safeguard, at all times, privacy of information relating to patients and staff alike, ensuring that an efficient, courteous service is offered to all service users and that confidentiality is strictly maintained.

To work as an integral part of the Rehab and High Support Care Hub administration team, providing cover and assistance across the Hub as directed by the Administration Lead/Manager.

To participate in the Rehab and High Support Administration Forum.

To participate in yearly Individual Performance and Development Reviews with related quarterly appraisals, undertaking management supervision and ensuring completion of mandatory training.

To abide by all relevant trust policies and procedures

Any other duties as required by the Trust


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