Vehicle Downtime Controller

3 months ago


Solihull, United Kingdom Perfect Placement UK Ltd Full time

**County**: West Midlands

**Town/City**: Solihull

**Sector**: Service Department, Independent Garage

**Salary**: £26000 - £28000 per annum

**Job ref**: 128509

**Vehicle Downtime Controller required**

***
- Leading Fleet Solutions Company near Solihull
- £26,000 Basic Salary, plus annual Bonus
- Monday to Friday Working Hours ONLY (typically 8:30am - 5:30pm)
- Great Benefits with market-leading company

We are in search of a Vehicle Downtime Controller / Fleet Maintenance Controller to join our client’s well-established Automotive Business near the Solihull area of Birmingham.

Our client is leading provider of fleet maintenance and leasing solutions and they are currently recruiting due to growth.

My client is ideally looking for someone with experience in a similar role within a fleet or leasing business.

The role would also be well suited to people working in customer service within the Motor Trade - service advisor, reception or bookings roles, or fleet administration, within Automotive Dealerships.

**Our client is offering the successful Downtime / Fleet Maintenance Controller**:

- £26,000 Basic Salary + annual bonus
- Monday to Friday Working Hours ONLY
- No Weekends
- Option for Hybrid Working after probation
- Fantastic Company Benefits: Additional annual leave; various discounts & schemes ; monthly rewards ; medical support and many more

**Duties of a Downtime / Fleet Maintenance Controller**:

- Liaise effectively with both garages and the fleet operations team to ensure vehicle off road times are minimised and all relevant systems are kept up to date.
- Keep customers updated in a efficient and timely manner, displaying excellent cutsomter service skills at all times.
- Communicate with vehicle manufacturers and liaise with their representatives on issues determined by after sales policy. Certain costs will be covered by manufacturer support schemes.
- Acting as a point of contact for colleagues within the wider business in relation to vehicle downtime issues.

**What our Client expects of their Maintenance Controller**:

- Motor Trade background
- Ideally with some technical / repairs knowledge
- Fantastic telephone manner & customer service skills
- Organised to manage own workload
- Effective communicator with strong service ethic
- Relationship management
- Computer Literate

This is an exciting opportunity to join our Client’s team and take their Career to the next level. With the great opportunity to join a company which truly values their staff

If you are interested in hearing more about this Maintenance Controller role, or other automotive jobs we have in the West Midlands, please do not hesitate to contact Matt Cross at Perfect Placement today.

At Perfect Placement, we specialise in Motor Trade Jobs, so if you are looking to improve your Automotive Career, please contact us today. We are the leading UK Motor Trade Recruiters with many Automotive Vacancies across the whole of the UK

**Matthew Cross**:
**Managing Consultant**

0247 6018195



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